Job Description

ESSENTIAL SKILLS REQUIREMENTS:

• Knowledge of Confluence, Jira and Bitbucket/GitHub
• Knowledge of storage technologies as well as state of the art solutions
• Knowledge of Unix, Linux (RHEL, Ubuntu) and Windows
• Knowledge of mounting technologies Autofs and DFS
• Knowledge of protocols NFS and CIFS
• Knowledge of framework Agile Working Model
• Knowledge of Virtualisation technologies such as VMWare Horizon / ESXi / Cloud Foundation
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS SKILLS REQUIREMENTS:

• Knowledge in migrating complex VDI environments (e.g. platform switch)
• Knowledge of LINUX Redhat / Ubuntu Operating systems running in a virtualisation environment
• Knowledge of storage technologies emc2 and NetApp
• Knowledge of Systems Management such as scVENUS and Ansible
• Knowledge of Ansible Tower, playbook design and deployment
• Knowledge of Public Cloud such as Azure and AWS
• Knowledge of Private Cloud solutions
• Knowledge of Directory Access Manager (DIVA)
• Knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR)
• Basic knowledge of Active Directory/LDAP
• Professional communication and documentation skills
• Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes
• Basic knowledge of ITSM Suite
• Basic knowledge of Scrum
• Deep knowledge of operation and maintenance of web applications (programming)
• Deep knowledge of programming such as Bash and Perl

QUALIFICATIONS/EXPERIENCE:

• Degree in Information Systems or equivalent experience
• ITIL certification (advantageous)
• Any Scrum certification (advantageous)
• Any Scrum Master certification
• Any storage vendor certification
• Any operating system certification relating to data management
• Any programming certification
• Any web application programming certification
• Minimum of 4 years of IT operations experience including ITIL
• Minimum of 4 years of storage experience
• Minimum of 4 years of Scrum work experience
• Minimum of 4 years of VDI and operating systems experience

RESPONSIBILITIES:

• Able to understand complex application architecture/dependencies (CA related) and the impact it can have on a VDI environment
• Designing VDI solutions to support business requirements based on BMW guidelines
• Design Ansible playbooks to meet business requirements for CA-Application performance (VDI deployment / Public- and Private Cloud)
• Responsible for VDI Deployment
• Understanding BMWs CA Data Management / Follow the Data as an VDI deployment approach
• Driving possible VDI automation topics (deployment / resource management / asset management)
• Defining specific engineering roles for VDIs matching their exact application needs and supporting the BMW partner onboarding process (e.g. Crash Test simulation)
• Understanding global engineering (ItO) resource demands and consulting / designing the optimal VDI solution
• Driving BMWs CA VDI cloud strategy towards constant state of the art architectural design
• Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance as well as cost optimization.
• Defining self service requests in ServiceNow portals for VDI demands (e.g. resizing, additional VDI, Platform switch)
• Perform reporting of/forecast overall CA VDI demands (related to user requirements / platforms)
• Supporting and consulting applications owners on specific cloud migration requests with a focus on VDIs
• Manage Problem, Incident and Change process for dedicated ITSM service
• Upon demand willing to work on weekends (changes)
• Operate and maintain scripts (e. g. deletion)
• Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)
• Attend and moderate operation meetings
• Coordinate external contractors
• Manage security vulnerabilities

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