Job Description

Key Responsibilities:

• Surveillance Monitoring: Continuously monitor CCTV cameras to detect and report any suspicious activity or security breaches.
• Incident Reporting: Document and report any incidents or irregularities observed during surveillance, including maintaining accurate logs of all activities.
• System Management: Operate and manage CCTV systems, including handling any technical issues or malfunctions and coordinating with technical support when necessary.
• Communication: Communicate effectively with security personnel, emergency services, and management to relay critical information and assist with investigations.
• Access Control: Assist with monitoring access control systems and ensure that only authorized personnel are permitted entry.
• Compliance: Adhere to all relevant policies, procedures, and legal requirements related to privacy and surveillance.
• Emergency Response: Respond promptly to alarms and emergency situations, coordinating with on-site security staff to manage and resolve issues.
• Record Maintenance: Ensure proper storage and management of recorded footage, including retrieval and preparation of video evidence when required.
• Equipment Maintenance: Regularly check and maintain the functionality of CCTV equipment, reporting any issues or deficiencies.

• Education: High school diploma or equivalent; additional certification in security or surveillance systems is a plus.
• Experience: Previous experience in a security or surveillance role is preferred. Familiarity with CCTV systems and monitoring techniques is highly desirable.
• Skills:

• Strong observational and analytical skills.
• Proficient in operating CCTV and related security systems.
• Excellent communication and reporting skills.
• Ability to handle sensitive information with discretion.
• Basic technical skills for troubleshooting and maintaining CCTV equipment.
• Certifications: Relevant certifications or training in security systems and procedures are advantageous.
• Other Requirements: Ability to work in shifts, including nights, weekends, and holidays as required.

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