Job Description

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Job Advert Summary

The Channel Analyst will support the digital initiatives of Advice and Distribution.

Competencies:

Knowledge of all MS packages essential,

Advanced excel skills beneficial,

Strict sense of confidentiality,

Good business writing and minute taking skills,

Business acumen,

Ability to multi-task maintaining attention to detail,

Ability to work under pressure and prioritise work,

Strong communication and interpersonal skills





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Minimum Requirements

Education:

1. Matric



2. Relevant degree tertiary qualification

Experience:

2 to 3 years' experience in a similar role prefferable

Knowledge and Skills:

Clear understanding of business operations

Product and project management principles and execution frameworks

Proficiency across all Microsoft solutions

Creative & Technical analysis

Change, training and facilitator skills

Job Requirements:

Valid driver's license and own car,

Willingness to travel for key stakeholder engagements,

Willingness to work overtime when required and be contactable after hours





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Duties and Responsibilities

Lead the process of the channels requirement gathering analysis and implementation Achieve the Channels Sales targets Ensure proposed direct solutions meet business needs and requirements Design and Implement the Channels Activations Contribute to functional design and processes of a digital channels, Assist in defining the customer experience or solution architectures and designs for digital channels, maintaining an end-to-end viewpoint to the benefit of both the company and the customer outcome Assist in the effective design, development, implementation, integration, support and upgrade of digital solutions for addressing the business channels requirements Assist and grow opportunities for the business through digital channels Responsible and accountable for the upkeep and management of relevant documentation required to deliver and support digital solutions Database and information management Create, edit and prepare presentations and research as required * Manage weekly / monthly performance reports