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The South African Association for Water User Associations (SAAFWUA) represents Local Water Management Institutions and is a key industry body dedicated to the sustainable management and equitable distribution of water resources. As an influential stakeholder, they engage with government, industry leaders, and members to drive responsible water management, advocacy, and programme implementation.
SAAFWUA is expanding its leadership team and is looking for a highly capable and self-driven Chief Operating Officer (COO) with in-depth knowledge and experience of the National Water Act, the Department of Water and Sanitation and Water User Associations. This role will support the CEO in developing and implementing actionable business strategies that align with both short-term and long-term objectives, working closely with the SAAFWUA Management Committee (MANCO).
RESPONSIBILITIES:
Integrated Operations & Financial Management
- Develop and execute strategies for efficient administrative and financial processes, ensuring financial responsibility, maximising resource utilisation, and contributing to membership growth and financial sustainability.
Marketing & Communication Excellence
- Develop and oversee a robust marketing and communication strategy that promotes SAAFWUA's value proposition, expands brand awareness, and fosters effective engagement with internal and external stakeholders.
Member-Centric Management
- Drive the development and implementation of comprehensive member management strategies that enhance engagement, foster a strong sense of community, and improve overall satisfaction.
Effective Programme Implementation
- Oversee the efficient execution of SAAFWUA's programmes and services, ensuring high-quality programme delivery and continuous improvement.
Strategic External Relations
- Build and maintain strong relationships with key external stakeholders (government, industry leaders, media) to advance SAAFWUA's mission, objectives, and member interests.
Regulatory & Compliance Oversight
- Ensure compliance with relevant Water Resources and Water Services legislation, as well as best practices in local water management.
REQUIREMENTS:
A recognised tertiary qualification in Management, Engineering, Finance, Law, or a related discipline
A minimum of 5 years' relevant experience in the water sector, including but not limited to Water User Associations (WUAs), Irrigation Boards (IBs), and the Department of Water and Sanitation (DWS)
Comprehensive knowledge of Water Resources and Water Services legislation
Proven expertise in budget management, project execution, and staff management
Demonstrated proficiency in operations management, marketing, communication, and stakeholder engagement
Outstanding verbal and written communication skills, with fluency in Afrikaans and English
Strong analytical and problem-solving abilities, with a strategic mindset
Advanced proficiency in MS Office and experience in data-driven decision-making
A valid driver's licence
Full mobility and medical fitness to fulfil the physical demands of the role
EXPECTATIONS FOR THE SUCCESSFUL CANDIDATE:
While stakeholder engagement and on-site presence are necessary, the role offers remote work flexibility, particularly for administrative and strategic planning
The position involves extensive travel across South Africa to meet with stakeholders and oversee key operations
The incumbent must have reliable internet connectivity to effectively manage remote work and communications
For general inquiries, please contact WorkWell Recruitment at recruitment@workwellpsych.co.za
Only shortlisted candidates are contacted.
Job Types: Full-time, Permanent
Work Location: In person
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