Job Description

Position Reports to: Deputy Commissioner: Taxpayer Engagement & OperationsDivision: Taxpayer Engagement OperationsLocation: Brooklyn, Head Office, PretoriaAdvert Closing Date: 23 October 2024About the PositionThe South African Revenue Service (SARS) is in search of an accomplished and visionary leader to assume the role of Chief Revenue Officer (CRO). This senior executive position is critical to the organization's success and requires a strategic thinker who can navigate the complexities of revenue management and tax administration. Revenue management in this context includes the ability to economically and operationally forecast and plan revenue collections, analyse revenue collections to identify patterns that drive or hinder performance as well as device evidence-based strategies to drive revenue augmentation. The ideal candidate will have extensive experience in these areas, demonstrating a deep understanding of the intricacies involved in maximizing tax collection through big data modelling and analysis, interfacing with regional revenue offices and responsible directors as well as engaging with external stakeholders in the fiscal ecosystem. Additionally, the ideal candidate will have an appreciation of the trade environment including policy and trade statistics reporting standards whilst also demonstrating competences in ensuring compliance with regulatory standards. Additionally, this role demands exceptional organizational leadership skills, with a proven ability to lead large teams, manage complex projects and interfaces within and outside of the SARS, and drive strategic initiatives that align with SARS's mission and objectives. The CRO will play a pivotal role in shaping the future of revenue management within the organization, making a significant impact on the efficiency and effectiveness of SARS's operations.If you are a dynamic and results-oriented leader with a passion for public service and a commitment to advancing the goals of SARS, we invite you to apply for this challenging and impactful position.Job PurposeTo formulate and position Revenue Management's value chain, operating model and frameworks in a broadly defined organisational strategy, by monitoring of international economic and trade trends, evaluate the likely impact on revenue collections, assess revenue risk and devise mitigating measures in line with all statutory requirements, on behalf of National Treasury, in order to position and enable horizontal alignment, implementation and adoption.Education and ExperienceMinimum Qualification & Experience RequiredA Relevant Master's or Honours degree is preferable with 8-12 years financial services or accounting experience, of which at least 5 years at Senior Management levelALTERNATIVE #Job Outputs:Process

• Champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals.
• Communicate a meaningful strategic context that articulates functional purpose in relation to the organisational vision, purpose and philosophy.
• Develop annual & longer-term resource plan and secure capacity to achieve divisional objectives consistent with long term strategic plan.
• Develop annual & long-term functional plans, set clear priorities and measurable milestones in line with divisional objectives.
• Develop functional operating model and align value chain to organisational objectives in partnership with relevant stakeholders.
• Interpret internal & external organisational changes, model change impact scenarios and introduce or adapt systems in alignment with strategic intent.
• Proactively identify interconnected problems, model alternative solutions, develop & establish contingency plans aligned to the divisional direction.
• Provide authoritative advice and guidance that supports the realisation of major organisational objectives in line with the SARS mandate.
• Provide periodic reports on performance against plan & progress on long-term initiatives & use to realign operating plan and objectives appropriately.
• Scan external environment, identify benchmarks and influence alternative operating plans or model to deliver on the SARS objectives and mandate.
• Use insights & knowledge gained from high level reports to conduct abstract, conceptual & comparative analysis to define functional strategy.
• Create the context to continuously improve all functions and systems in line with national, regional and international changes.
• Be responsive to change in order to influence and effectively manage associated functional acceptance.
• Monitor international economic and trade trends and evaluate the likely impact on revenue collection, assessing revenue risk and devising measures to mitigate risk.
• Oversee accurate and complete tax and duty revenue accounting, reconciliation and reporting information to facilitate the integration of these numbers in the Public Accounts by the National Treasury.
• Provide periodic reports, variance analysis and commentaries to manage and coordinate revenue forecasting and analysis on performance against plan and progress.
• Monitor and analyse the country's fiscal status, position and predictions made, in order to implement remedial actions.
• Ensure implementation of corporate governance procedures, risk management and internal controls.

Governance

• Drive the development and implementation of integrated governance, risk and compliance frameworks.
• Ensure the consolidation of the risk profile for the area of accountability, manage critical risks and ensure feedback integration.

People

• Create a positive organisational climate & culture to energise and focus the function in order to optimise short term and longer-term productivity.
• Influence the development of clear human capability and accountability frameworks within functional area in support of people management strategies.
• Provide leadership and direction by articulating and reinforcing the vision or direction for the function.
• Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels.
• Performance Management of staff for effective Employee Engagement & Performance Excellence
• Engagement with internal and external stakeholders to ensure effective management of interdependencies
• Inspires, motivates, leads and manages the team.
• Monitors employee performance throughout the year via informal and formal methods.
• Invests time in professional development of the individual and team.

Finance

• Ensure that the functional strategy is adequately budgeted for through the development and implementation of a requisite budget.
• Implement effective financial control, management of costs and corporate governance in functional area.
• Prepares Business Unit Resource plan.
• Accountable for the effective management of all financial and material resources within the Business Unit.
• Complies with all requirements of PFMA and relevant Treasury and SARS policies and regulations

Client

• Define and influence relationships and service level agreements made with internal and external stakeholders.
• Ensure strategic representation of SARS and promote the enterprise with public service leaders and national, regional stakeholders.
• Build strong relationships with internal and relevant external stakeholders.
• Engagement with relevant stakeholders, intermediaries and representative bodies
• Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product, systems, or services offering, and aligning to provide a solution. Ensuring a positive customer experience throughout the interaction process.

Behavioural competencies

• Accountability (V)
• Ability to translate Strategy into Execution
• Stewardship & Service Orientation
• Concern for Impact of own behaviour on others
• Nurtures Future Talent
• Strong Results Orientation
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Values and manages Diversity
• Inspires others to Positive Action
• Develops Teams & Nurtures Interdependency
• Respect (V)
• Trust (V)

Technical competencies

• Business Acumen
• Customer Relationship Management
• Decisiveness
• Diagramming and Modelling
• Economic Research
• Effective Business Communication
• Financial Acumen
• Financial Performance and Reporting
• Financial Control
• Functional Policies and Procedures
• Legislative and Regulatory Compliance
• Managerial Budgeting
• Planning, Management and Measurement
• Preparing Annual Financial Statements
• Problem Analysis and Judgement
• Strategic Planning
• Tax Knowledge
• Value- Based Leadership

Compliance Competency

• GOC Top Secret

Employment EquityThe Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

South African Revenue Service