Job Description

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Land and Agricultural
Development Bank of South AfricaCareersChief Technology & Operations OfficerDetailsClosing Date 2024/04/30
Reference Number LAN240423-1
Job Title Chief Technology & Operations Officer
Division Finance and Treasury
Unit Finance Treasury & IT
Job Type Classification Permanent
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Centurion
Job Advert Summary(Land Bank) is South Africas only specialist agricultural bank established in 1912, the banks sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to finance land, equipment, improve assets and obtain production credit. The Land Bank provides financial services that have moved with the times and continues to provide services to agri-business and constantly reviews its offerings to ensure that they match the needs of an industry. As change has swept across the sector in South Africa the socio-economic makeup of agriculture has altered, bringing new entrants from historically disadvantaged backgrounds on to the land, these new farmers, facing the challenges of establishing sustainable agri-businesses across the agricultural value chain, Land Bank has been a commercial lifeline offering appropriately designed financial products that facilitate personal and commercial viability in a sector that is vital to the sustainability of South Africa and its people.MAIN PURPOSE OF THE JOBThe position is responsible for the provision of Information Technology and Operations strategies - coupled with technology services - to Land Bank and its subsidiaries. Additionally, this position oversees and directs operational excellence and technological innovation throughout the entire organization.Furthermore, this position is responsible for identifying the Banks network and technological strategic needs and objectives, thus providing a reliable up-time network, and ensuring the protection of employer scalability. The position further oversees cross-functional business and technology processes throughout the organisation; ensuring that the business strategy and objectives are well- supported.
Key Performance Areas1. Strategic Operations Execution and Solutions Delivery

• Translates organisational short to long-term strategies into operational execution that meets business objectives and delivers value to clients.
• Oversees and drives process optimisation, scale-up, and all aspects of digital and technological business enablement.
• Provides strategic direction, leadership, and management of an end-to-end collateral management function for the bank.
• Oversees daily operations of the banks client administration and customer data establishment; ensuring seamless client onboarding and KYC management of new and existing clients.

2. IT Strategic Execution and Solutions Delivery

• Formulates and executes an IT strategy that incorporates the operational, security and digital strategy through participation in organisational strategic planning processes.
• Develops and implements an Enterprise Architecture Blueprint for the Banks future technology implementations and rollouts.
• Reviews and updates the business continuity and disaster recovery plans.
• Designs and monitors the digital workforce capabilities.
• Develops, implements and monitors the adherence to IT policies and procedures.
• Implements cyber security resilience aligned to best practices and Bank requirements.

3. Compliance, Governance and Reporting

• Participates as an invitee to various governance structures.
• Keeps abreast of industry-related regulatory requirements.
• Supports and responds to queries raised by internal and external auditors on IT matters and ensures that audit findings are dealt with.
• Ensures that all SLAs and other IT agreements are in compliance with policies of the bank including PFMA processes.
• Formulates policies and procedures regarding IT areas that require governance.
• Implements and monitors formulated policies and procedures.
• Reports quarterly to governance committees of the Landbank Board

4. Stakeholder & Suppliers Management

• Develops and implements stakeholder engagement plans for all relevant stakeholders of IT in the bank.
• Educate stakeholders on the role of IT in the business requirements.
• Manage IT service level agreements for IT Suppliers and 3rd Parties in the Bank.

5. IT Operations Delivery

• Sets and manages SLAs, SMART objectives, and strategies for the IT department.
• Selects and implements suitable technologies to streamline all internal operations and help optimize their strategic benefits.
• Effectively manages all information and technology assets
• Develops and maintains an accurate IT asset register.
• Develops, manages and reports on key IT metrics to the CEO and other executive/ management committees.
• Monitors and evaluates operational effectiveness and effect changes required for improvement.
• Maintains and supports business applications according to agreed SLAs, governance standards and ICT strategy.

6. Cyber Security Management

• Develops and implements the cyber security strategy and associated policies on behalf of the Bank to ensure an effective and up-to-date approach towards cyber security threats.
• Ensures firewalls and other security measures are in place and always up to date.
• Leads the planning and execution of ongoing security testing and vulnerability assessment.

7. People Management

• Participates in the selection and appointment of new team members.
• Conducts regular meetings and promote open and ongoing communication with the team.
• Provides direct reports with opportunities for growth and development through on-the-job.
• Manages and drives high performance.
• Hires the right fit and competence into IT roles.
• Enables a highly skilled IT team.

8. Budget & Financial Management

• Develops the IT and operations management budget (OPEX & CAPEX)
• Delivers as agreed within budget.
• Approves expenditure within the delegation of authority level.
• Manages and monitors expenditure of budget and resources to ensure no wastage
• Analyses the costs, value, and risks of information technology to advise management and suggest actions.
• Monitors expenditure against the approved budget, reporting on any deviations within the reporting and approval hierarchy.
• Adheres to financial guidelines and thus ensuring proper control over expenditure.

Preferred Minimum Education and Experience

• Honours Degree / Post Graduate Degree - Computer Science/ Computer Engineering / Information Technology / Information Systems or related qualifications
• Industry Working Knowledge / Certifications

• Project Management knowledge /certification
• Safe Agile Working knowledge/Certification
• TOGAF Working knowledge / Certification.
• ITIL 4.0 Foundation knowledge /certification
• IT Security knowledge /certification
• Information Security experience (ISO 27001)
• IT Service Management (ISO 20000) experience
• COBIT Working knowledge /Certification.
• IT Development & Support working knowledge.

• More than 15 years ICT practical experience , ICT Senior & Executive experience and Sound experience in a banking operations environment
• More than 10 Years IT Executive Management Experience
• 5 More than 10 years experience in Operations Management in a banking environment

Critical Competencies

• Standards & Procedures
• Large-scale project implementation and management
• Business process optimisation
• Application support, maintenance and development
• Governance Reporting
• SAP / ERP systems
• Infrastructure
• Cyber Security
• Networking
• Enterprise Architecture
• Data Governance
• IT Governance

Additional Requirements

• Knowledge of Land Bank Act
• Protection of Personal Information Act
• Knowledge of PFMA and Treasury Regulations

PolicyPreference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Land Bank.Registered Credit Provider: NCRCP18 | VAT number: 4560121081xc2xa9 LAND BANK. All rights reserved.ProcessingDelete Account?Remove Personal Information?Cancel Request to Remove Personal Information?Terms & ConditionsIncomplete ProfileYou need a complete profile before you can make applications. Would you like to complete your profile now?Incomplete ApplicationsYou have incomplete applications, view the application to completeApplyNothing yet!Profile Import OptionsLog In Only: Just log in and do not change my profile.Import and Keep: Import my profile and update matched sections. KEEP sections that do not match. Be sure to clean up any duplicates.Import and Delete: Import my profile and update matched sections. DELETE sections that do not match.

Land Bank