Job Description

Job SummaryCI Business Engineer (CPT/JHB) IT - Analyst, Data Management
Johannesburg - Gauteng - South Africa, Cape Town - Western Cape - South AfricaENVIRONMENT:AN innovative robotics and AI company seeks a highly strategic CI Business Engineer whose core role will be to develop and implement business process architecture solutions and requirements in support of the companys overall business objectives and strategy. You will support new revenue growth initiatives, drive continuous improvement post-implementation of projects while developing Change Management plans, project plans, and designing of policies/procedures/performance measures. Applicants will require Grade 12/Matric, a suitable tertiary qualification (IT, Engineering, Finance, or Commercial) (with a preference to Industrial Engineering), 10 years of enterprise-wide business design and business process improvement with financial modelling skills (Enterprise Architect, BPMN, IDEF0).DUTIES:Design business process to deliver prioritized projects

• Prioritization and documentation of business requirements of tasks for all Support Services stakeholders (Credit, Risk, Business Support Centre, Legal, etc.).
• Support the project initiation and feasibility phase.
• Determine business needs and translate them into business processes for prioritization.
• Quantification and motivation of initiatives.
• Ensure work effort is aligned with the companys strategic objectives and prioritized tasks/projects.

Translate Support Services business needs resulting from system changes, tasks, and continuousimprovement into business requirements -

• Complete business requirements specification through facilitated sessions.
• Document business requirements according to agreed standards and timelines.
• Engage in the preliminary technical evaluation of business solutions with the internal IT Department and
• external IT suppliers.
• Assist with the development of the Change Management plan.
• Develop policies and procedures to support the business process.
• Perform the quantification of benefits and costs.
• Engage in commercial negotiations with suppliers.
• Assist with the compilation of the project plan to support the implementation of the business process
• Assist with the User Acceptance Testing of the final system solution or business process, by defining applicable test parameters.

Support the delivery of new revenue growth initiatives -

• Determine alternatives for supporting the growth initiatives.
• Identify legislative, political, social, technical, market, and infrastructure factors that can influence implementation success.
• Support the modelling of capital investment, cost, and revenue from the different alternatives.
• Facilitate the process of making a decision on which alternatives to investigate further by imparting specialist knowledge concerning the various alternatives.
• Develop and detail the required business processes to support the implementation of revenue growth initiatives.
• Support the initiation and compilation of a project implementation plan.

Drive continuous improvement to ensure business benefits of projects are achieved

• Identify measures for tracking the successful implementation of the business needs
• Put in place the capability to measure the performance of the business processes.
• Examine the performance against the agreed targets and business benefits, through the implementation of measures utilised to monitor performance.
• Identify performance gaps and investigate root causes with the help of stakeholders.
• Agree on corrective actions (Bugs, change controls, training intervention, parameter adjustment, etc.) and assist with the implementation thereof.
• Sign off and close deliverables when process performance and/or business benefit is achieved.

Management of Business Representatives -

• Continuously determine the demand for the Business Representative(s), by translating strategic objectives and business priorities into work items.
• Ensure work is scheduled in line with business priorities.
• Agree on Business Representative(s) individual performance standards aligned to the company and business objectives.
• Measure and review the performance of the Business Representative(s).
• Approve operational corrective action when required.
• Agree on development plans with individuals to improve competency or for succession.
• Put in place training interventions to ensure that Business Representative(s) have knowledge of the delivery process and quality standards.
• Coach the Business Representative(s) on the job to ensure adherence to the delivery methodology.

REQUIREMENTS:Qualifications

• Grade 12 / Matric.
• A relevant tertiary qualification (IT, Engineering, Finance, or Commercial) (with a preference to Industrial Engineering).

Experience/Skills

• Min: 10 years of enterprise-wide business design and business process improvement.
• Strategic insight.
• Computer literacy (MS Word, Excel, PowerPoint, Outlook, Internet).
• Presentation and facilitation skills.
• Financial modelling skills (Enterprise Architect, BPMN, IDEF0)
• Management (Planning, organising and controlling) skills
• Simulation modelling skills

Ideal:

• Translating corporate strategies and objectives into initiatives and/or projects.
• Initiation and implementation of projects with the goal to improve performance through business process improvements.
• Initiation and implementation of revenue growth initiatives.
• Initiation and implementation of continuous improvement capability.

Knowledge of the following areas is required to perform the job:

• Banking transactional processes.
• Business process mapping methodologies.
• Project Management methodologies.
• Management Operating System best practices.
• Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints).
• Supply Chain methodologies.
• Incident Management and Workflow methodologies.

ATTRIBUTES:

• Interpersonal and relationship management skills.
• Communications skills (verbal and written) across all organisational levels and functions.
• Must be able to function under pressure and tight deadlines.
• Business acumen.

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