Job Description

Civil Engineer (Specializing in water) - PretoriaFull job descriptionOVERVIEW:This role is structured for a candidate who can ensure that technical challenges in the quality of meter reading is mitigated to the extent that the water Department will value the recommendations for improvements suggested by the Revenue Consultants. The primary objective of the project is to collect monies due to the city through the management and enhancement of the end-to-end Credit Control Function of the City. Therefore, the goal of the project is to ensure the completeness of all credit control actions issued leading to an increase in payments for the City.JOB PURPOSE:To provide technical capacity to the meter reading and Revenue Consulting teams with key focus on bulk consumers. The main key component to be measured will be the improvement of the Citys Debt Book vs the debt book at the start of the project.PREFERRED QUALIFICATIONS AND EXPERIENCEB Tech (Civil)B Eng (Civil)B Sc Engineering (Civil)Pr. Eng. / Pr. Tech (added advantage)Minimum of 5 years working on municipal water projects, water demand and conservation, revenue management, metering, water distribution and reticulationPOSITION REQUIREMENTSInspection / Quality Assurance for water metering activities and / or contractor tasksInput data about customer consumption - Identify notable deviations and investigate reason and provide recommendations.Assess problematic utility meters identified during the month to ensure the devices are working properly and free of mechanical problems.Provide advice and training where the meter readers lack understanding of tariffs, device operation and calculations for billing.Inspect and verify customer metering and associated devices to reconcile consumption and charges as per tariff structure.Lead meter audits and meter installation standards and operations.Report inoperable and malfunctioning devices or unauthorized changes to the meter.Investigate water meter tampering.Compile reports of audits, inspections, and deviations with recommendations for corrective action and mitigating of incorrect billing.Technical inputs on meter problems to ensure Metering disputes are resolved.KEY PERFORMANCE AREAClient SolutionKnow how to complete the job tasks to be able to understand client problems at a task level.Able to produce basic MS Excel models.Must be able to put together good first drafts of project documents and presentations.Produce basic research to inform solutions.Deliver well defined tasks within quality, timeline, and budget.Project Plan ImplementationManages the meter reading contractor output & productivity.Meets the team revenue collection target.Meter Reading Contractor Quality managementAnalysis of meter reading exception reportsBuilding RelationshipsCollaborates with junior client staff members to get inputs to drive delivery.Can form long term collaborative relationships with junior client staff.Meet client expectations and give feedback when necessary.Working sessionsCollaboration with municipal officialsMeets targets.Team PlayerKnows when to escalate and follow up on escalations.Self-motivated and professional.Has a collaborative attitude where one feels valued for their unique skills as well as their inputs.Gives upward and downward feedback to facilitate a healthier, more supportive, and more cohesive team.Seen as a coach by some colleagues.Escalation processInnovativeCollaborates with team members.Feedback to colleagues through engagementsDeveloping the FirmDevelops and adheres to a personal development plan.Finds ways to teach and learn from others.Proposes one-on-one meetings.Completes own PDP and completes new significant training modules.Growing the firmMakes introductions to the firm.New introductions made to the firm.JOB COMPETENCIES - Skills, Knowledge, and AttributesKnowledge:Basic to intermediate computer skills - MS OfficeUnderstanding /working knowledge of APT operations is advantageous.Understanding of AMI or AMR applicationsProfessional Ethics/BehaviorPositive AttitudeDealing with stress and PressureAssertivenessEntrepreneurial flairEmpatheticAttributes and SkillsProficiency in Microsoft Excel or a similar programTechnical problem solvingReport writing.Power Point presentationsAdministrative skillsTime ManagementStrong verbal and written communication skillsInterpersonal skillsPlanningDeveloping relationshipsTeam Co-operationTechnical/ Proficiency CompetenciesReport writing.Municipal Product knowledge and bylawsBusiness AcumenProficient MS Office skills intermediate / advancedJob Type: Full-timeApplication Question(s):Do you have a minimum of 5 years working on municipal water projects, water demand and conservation, revenue management, metering, water distribution and reticulation?Education:Bachelors (Preferred)

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