Claims Administrator (remote Working)
Durban, KwaZulu-Natal, South Africa
Job Description
Key Responsibilities:
- Process and manage claims across various insurance product lines, ensuring accuracy and efficiency.
- Liaise with clients, hospitals, doctors, insurers and third parties to facilitate seamless claims handling.
- Ensure compliance with insurance policies, industry regulations, and company standards.
- Utilize Discovery, Momentum, Old Mutual, Sanlam, Hollard, PPS, Medihelp, Bonitas, Bestmed, Stratum, Zestlife and Liberty websites and to manage claims efficiently.
- Maintain and update client information on Zoho Desk and AtWork CRM sytem.
- Provide excellent customer service and support clients throughout the claims process.
- Proactively follow up on outstanding claims and escalate issues where necessary.
- Identify areas for process improvement and contribute to enhancing the claims process.
- Financial planning support experience, RE5 certification, and wealth management experience are advantageous but not required.
- Must have at least 3 years prior experience in the insurance industry.
- Proficiency in using Discovery, Momentum, Old Mutual, Sanlam, Hollard, PPS, Medihelp, Bonitas, Bestmed, Stratum, Zestlife and Liberty websites.
- Strong working knowledge of Zoho Desk and AtWork CRM sytem.
- Proactive and takes initiative.
- Energetic and detail oriented.
- Fast learner with a problem-solving mindset.
- Willing to go the extra mile to ensure client satisfaction.
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer personal information shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (POPIA).
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Job Detail
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Job IdJD1408403
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDurban, KwaZulu-Natal, South Africa
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EducationNot mentioned