Claims Administrator Short Term Insurance
Western Cape - Hillcrest, KwaZulu-Natal, South Africa
Job Description
Responsible for collating, processing, and negotiating insurance claims. They will work with policyholders, insurance companies, and other parties to ensure the timely and accurate resolution of claims.
- Receive and review insurance claims
- Sending out, registering and settling claims timeously
- Efficient planning and organization of administration
- Answering telephone calls, emails and corresponding proficiently
- Investigate claims by gathering information from policyholders, witnesses, and other sources.
- Negotiate claim settlements with policyholders, insurance companies, and other parties.
- Communicate with policyholders, agents, and other stakeholders to provide updates on claim status and address questions and concerns.
- Maintain accurate records of claims and related documentation.
- Adhere to company policies and procedures, as well as regulatory requirements.
- Meet or exceed performance standards for quality, productivity, and customer service.
- Matric Non-Negotiable
- Driver's License and own vehicle
- Minimum 10 years of experience in claims administration or claims negotiation in the short-term insurance industry.
- Completed NQF4 Accreditation in Short Term Insurance
- Class of Business: Personal & Commercial Lines
- Motor and Non-Motor Claim experience
- FAIS Compliant
- Proficient in Microsoft Office and other relevant software.
- Ability to work independently and as part of a team.
- Excellent Written and Verbal Communication Skills
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Job Detail
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Job IdJD1309817
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWestern Cape - Hillcrest, KwaZulu-Natal, South Africa
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EducationNot mentioned