Independently service clients and manage a portfolio of complex and significant claims and clients
Asset, Property and Liability Claims (Non-Motor Claims).
Receive new claims from clients and/or colleagues - review, process, collect information and notify all appropriate insurers.
Identify and validate all potential policies and coverage information; update core claims applications and track the process through to completion of each claim movement or until finalization
Manage, facilitate and action all subsequent movements or activities, including settlement or payment as appropriate and reporting, through to completion of the claim
Provide procedural claims guidance and advice to clients
Build and maintain effective relationships with clients, colleagues, service providers , third parties and insurers
Effectively communicate with clients, colleagues, third parties or insurers as appropriate at all times, and as per local procedures
Build and maintain effective relationships with clients, colleagues, service providers , third parties and insurers
Generate claims reports as required, validate, supplement and distribute as necessary
Attend meetings with clients, insurers or third parties as required
What you need to have:
Legal degree/Diploma or university degree (or equivalent experience) would be advantageous
Matric required
Insurance qualification preferable
FAIS Accreditation preferable
RE Examination preferable / to be obtained
Minimum 7 yearsxe2x80x99 work experience (Minimum of 5 years Corporate claims: All Lines of claims, General Liability, Construction/Engineering, D&O Liability, Professional Indemnity, Employers Liability, Financial lines Claims experience required)
Ability to manage complex claims
Self-insurance, aggregate and captive claims handling knowledge.
Excellent decision-making skills
Experience in a client-facing role
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