Job Description

Job Summary Duties:

• Independently service clients and manage a portfolio of complex and significant claims and clients
• Asset, Property and Liability Claims (Non-Motor Claims).

• Receive new claims from clients and/or colleagues - review, process, collect information and notify all appropriate insurers.
• Identify and validate all potential policies and coverage information; update core claims applications and track the process through to completion of each claim movement or until finalization
• Manage, facilitate and action all subsequent movements or activities, including settlement or payment as appropriate and reporting, through to completion of the claim
• Provide procedural claims guidance and advice to clients
• Build and maintain effective relationships with clients, colleagues, service providers , third parties and insurers
• Effectively communicate with clients, colleagues, third parties or insurers as appropriate at all times, and as per local procedures
• Build and maintain effective relationships with clients, colleagues, service providers , third parties and insurers
• Generate claims reports as required, validate, supplement and distribute as necessary
• Attend meetings with clients, insurers or third parties as required

What you need to have:

• Legal degree/Diploma or university degree (or equivalent experience) would be advantageous
• Matric required
• Insurance qualification preferable
• FAIS Accreditation preferable
• RE Examination preferable / to be obtained
• Minimum 7 yearsxe2x80x99 work experience (Minimum of 5 years Corporate claims: All Lines of claims, General Liability, Construction/Engineering, D&O Liability, Professional Indemnity, Employers Liability, Financial lines Claims experience required)
• Ability to manage complex claims
• Self-insurance, aggregate and captive claims handling knowledge.
• Excellent decision-making skills
• Experience in a client-facing role

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