Job Description

About The ClientThey are a Medical Assistance branch of a global company providing support for various International insurance companies and their travelers.The OpportunityOur client is currently looking for German speakers to fulfil the position of Claims Handler. Join them on a full-time basis, working in an international office environment on various projects. This role offers a collaborative and innovative workspace where your expertise and dedication can shine.What They Offer

• Dynamic Workplace: A fast-paced, energetic environment that encourages innovation and collaboration.
• Career Growth: Training based on international professional know-how, systems, and various training platforms.
• Impactful Work: Play a crucial role in their mission to provide exceptional claims handling and customer service.

Remuneration

• Basic Salary: R19,000.00 per month.
• Medical Aid Cover: For employee + 2 minor dependents (paid by the company).
• Retirement Annuity Benefit: 10% of basic salary (paid by the company).
• Performance Bonus: Based on individual and company performance.
• Additional Benefits: Free basement parking.
• Vacation: 21 days vacation per year.

Requirements

• Language Skills: Professional fluency in German (level B2 or higher) and proficiency in English.
• Experience: Previous work experience in Medical Assistance, Insurances, Claims Handling, or Tourism is advantageous.
• Qualifications: Matric certificate or higher.
• Computer Skills: Strong user skills in Microsoft Office tools.

Key Attributes:

• Pro-active and able to perform well under pressure.
• Excellent attention to detail.
• Flexible and open-minded to ongoing changes and training.
• Strong communication and customer service skills.
• Ability to work efficiently in a multilingual and multicultural team.

Key Responsibilities

• Handling claims services from start to end, including data entry and invoice assessment.
• Replying to incoming email enquiries and processing claims for medical and travel insurance.
• Providing friendly and outstanding customer service.
• Responding to enquiries in a timely and efficient manner.

Join ThemIf you are a proactive individual with a strong attention to detail and a commitment to delivering high-quality service, they want to hear from you. Apply now to become their team in Cape Town and make a significant impact in the insurance and assistance industry.

Believe Resourcing