Client Relationship Liaison
Job Description
Key ResponsibilitiesClient Relationship Management:
Develop and maintain strong, lasting relationships with clients.
Act as the primary liaison between the company and its clients.Account Management:
Understand clientsxc3xa2xc2x80xc2x99 business needs and provide relevant IT, PABX, and telecommunication solutions.
Monitor account performance and proactively address any issues.Sales and Business Development:
Identify opportunities for upselling, cross-selling, and renewing contracts.
Collaborate with the sales team to develop proposals and close new business deals.Problem Solving and Support:
Address client concerns promptly, escalating to technical teams when necessary.
Coordinate with internal departments to ensure service delivery meets client expectations.Market Insight:
Stay updated on industry trends, competitor activities, and emerging technologies.
Use insights to recommend service improvements and innovative solutions to clients.Required Qualifications and SkillsEducation:
Bachelorxc3xa2xc2x80xc2x99s degree in Business Administration, IT, Telecommunications, or related field.Experience:
3xc3xa2xc2x80xc2x935 years in a client relationship liaison role, preferably in IT, PABX, or telecommunications.
Proven track record of achieving sales targets and managing multiple client accounts.
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Job Detail
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Job IdJD1392389
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned