Client Service Consultant (permanent) Gauteng

Gauteng, South Africa

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Client Service Consultant (Permanent) - GautengPOSITION: PermanentCOMMENCEMENT: ASAPMINIMUM REQUIREMENTS:

KEY PERFORMANCE AREAS:

To make or answer queries on behalf of the Company in order to fulfil client needs.
Listening to and resolving client complaints.
Provide access to information for clients, potential clients, employer organisations, brokers and service providers enquiring via written communication, telephone, visiting the office and/or social media.

Competencies:

Listening skills
Proactive problem solving and conflict management
Excellent customer service skills (including questioning, probing, listening, establishing rapport, matching and closing)
Time management skills

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