Job Description

Title Client Solutions ArchitectKEY RESPONSIBILITIES:

• Determine technical and business requirements from clients and provide technical solutions in a professional manner and to agreed timeframes
• Create technical design configuration documentation including design diagrams with technical explanations

Feedback on issues with current products and provide input around new productsPerform technical development for bespoke solutions as part of a design and development frameworkSell technical solutions to the client with professionalism and enthusiasm * Provide accurate and timely management information, to include activity reports, bid reviews, project forecasts against key KPIs

• Structure and produce compelling sales proposals, presentations, commercial and technical documentation
• Interface with the implementation project team, articulating customer requirement, to ensure smooth transition from Sales to Delivery

Act as customer stakeholder in bid and project teams * Be able to take the lead in project activities, working across our engineering and product management businessCORE RESPONSIBILITIESGovernance, Risk and Business Continuity Management

• Stay up to date of new market and industry trends and innovations.
• Manage business risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs.
• Lead and guide improvement projects that will increase profits or protect against risks in the function.
• Establish and maintain the highest ethical standards .

External Parties and Relationship Management

• Oversee relationship with service providers and partners and ensure all the services are delivered properly, evaluate the performance of consultants and report any deviations to the relevant department for any corrective actions.

QUALIFICATIONS, EXPERIENCE, & SKILLS:Educational Qualifications:

• Business Management degree or equivalent NQF 7 qualifications
• Bachelor's degree in computer science, Information Technology, Engineering, or a related field.(advantageous)

Professional Qualifications

• N/A

Skills and Experience

• At least 5 years technical solution sales experience with a documented successful track record in selling high end services, rich and complex technology solutions in the relevant industry. Preferred track record and good working relationship with clients within the Mining and Manufacturing sector
• 5+ years of experience in a technical role, ideally as a Solutions Architect, Technical Consultant, or similar role, with a proven track record of delivering successful client projects
• Preferred experience or sound knowledge of the Healthcare industry
• Understanding of quality of service in design and implementation to support our product portfolio.
• Working knowledge of latest technologies and technology trends
• Solid experience of requirements gathering and solution design in a commercial setting
• Able to show and discuss a range of previous customer solution designs.
• Comfortable working with a broad set of teams, including close working relationships with sales and technical teams.
• Confident presenting in a formal setting and be able to chair and take the lead in customer meetings when required.
• Ability to explain technical concepts to a non-technical audience (C-Suite and operational teams)
• Understanding of business needs and pressures in a commercial setting.

Other requirements

• Good Business Acumen
• Corporate Governance
• Auditing processes
• Solution Sales Methodologies
• Relevant Industry/Domain knowledge
• Entrepreneurial skills
• Assertiveness
• Attention to detail
• Conflict management
• Professionalism
• Excellent Presentation skills
• Customer relationship management
• Travel must be able to travel across Provinces within South Africa and abroad

EducationLanguages

Altron