Job Description

Job Summary

Client Support Data Engineer (Remote) IT - Analyst, Data Management ~ IT - Support
Cape Town - Western Cape ~ Johannesburg - Gauteng ~ Durban - KwaZulu Natal

ENVIRONMENT:

A highly analytical professional with a knack for troubleshooting and client service is sought to fill the role of a Client Support Data Engineer by our client, a leading FinTech company. It is a remote role that includes data manipulation, modelling and being responsible for the understanding of inter-dependencies between various data sources and business processes involving data flow. You will also be involved in designing and building data management solutions using the software and other tools. The successful incumbent must preferably possess a BSc/B.IT in Computer Science/Informatics/Actuarial Science or similar field with a solid understanding & work experience in data integration and transformation. You must have experience with Data Analysis, modelling, surfacing, Data Cleaning/Integrity Checking, proficiency with Python and be able to utilise data visualization techniques such as QlikView, Power BI & Tableau.

DUTIES:

• The configuration and implementation at various clients.
• Understand the business requirements of clients, the focus being the research and investment process of these Asset Managers.
• Construct end to end data service solutions.
• Liaise and interface with clients in a support role, providing 2nd Tier support and enhancement services.
• Understand and manage the clients data requirements, the data being specific to the financial markets.
• Contribute towards a team that develops, constructs, tests and maintains architectures (such as databases and large-scale processing systems).
• Ensure data architecture will support the requirements of the clients business.
• Employ a variety of languages and tools (e.g. scripting languages) to marry systems together.
• Recommend ways to improve data reliability, efficiency and quality.
• Automate work by using process flow tools.
• Provide feedback to the Development team regarding new functionality and issue logging.
• Creation of user interfaces allowing users to upload their own data.

REQUIREMENTS:

Qualifications

• Tertiary degree in BSc Computer Science, B.IT or Informatics related Degrees, Mathematics, Applied Mathematics, Actuarial Science or an Engineering Degree.

Experience/Skills -

• Understanding and working experience in data integration and transformation.
• Information and Technology services industry experience.
• Data Analysis, modelling and surfacing.
• Data Cleaning / Integrity Checking.
• Some experience in a programming language (such as Python).
• Experience of creating reports using Excel or equivalent.
• Iterative Testing including debugging and refactoring.
• Constructing data queries by combining multiple data sources.
• Present information using data visualization techniques (such as QlikView, Power BI and Tableau).

Advantageous

• SQL, SSIS, database scripting (stored procedures, user defined functions, queries, triggers).
• Experience of consuming APIs.
• Any sort of ETL or Data Warehousing knowledge.
• Statistical languages (such as R and MATLAB).
• Any experience within Asset Management and Financial Services.

ATTRIBUTES:

• Client oriented.
• Good at problem solving (core to the role).
• Enjoys supporting technical implementations.
• Able to build strong networks and relationships, internally and with clients.
• Can effectively multi-task and manage conflicting priorities, coupled with good attention to detail.
• Aptitude for providing timely and accurate responses to client inquiries and managing client expectations.
• A passion to learn and extend knowledge outside of the work sphere.
• The ability to self-manage and self-motivate.
• Capable of identifying, embracing and initiating change in an agile and fast-faced environment.
• Execute assignments against deadlines.

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