Client Facing Administrator & Receptionist

Cape Town, Western Cape, South Africa

Job Description


The ideal candidate should possess excellent communication skills in both written and verbal English, showcase a friendly personality, maintain a well-dressed and presentable appearance, and be enthusiastic about learning in a legal environment. The primary responsibilities will include client communication, administrative tasks, and providing support in visa applications.xc3x82
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Key Responsibilities:xc3x82

  • Act as the first point of contact for clients, providing exceptional service via phone and email.xc3x82 xc3x82
  • Address client inquiries and concerns professionally and efficiently.xc3x82
  • Demonstrate strong written and verbal communication skills in English.xc3x82
  • Prepare and edit written communications, ensuring clarity and professionalism.xc3x82
  • Assist in day-to-day administrative tasks to ensure the smooth operation of the office.xc3x82
  • Maintain organized records and files for easy accessibility.xc3x82
  • Display a keen interest in learning and understanding legal processes.xc3x82
  • Collaborate with legal professionals to gain insights into the legal field.xc3x82
  • Demonstrate exceptional organizational skills in managing tasks and responsibilities.xc3x82
  • Prioritize and coordinate multiple activities to meet deadlines.xc3x82
  • Utilize Microsoft Excel for basic data entry and reporting.xc3x82
  • Generate reports and maintain data accuracy.xc3x82
  • Provide support in the preparation and submission of visa applications across various categories.xc3x82
  • Ensure compliance with relevant regulations and guidelines.xc3x82
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Qualifications:xc3x82
  • Bachelorxc3xa2xc2x80xc2x99s degree in a related field is preferred but not essential for candidates with significant relevant experience.xc3x82
  • 2-3 years of prior experience in a client-facing or administrative role is expected.xc3x82
  • Proficiency in Microsoft Office applications, particularly Excel (basic data entry and intermediate reporting skills beneficial but not mandatory).xc3x82
  • Matric mandatory (proof must be provided)xc3x82
Personal Attributes:xc3x82
  • Friendly and approachable demeanor.xc3x82
  • Strong interpersonal skills.xc3x82
  • Self-motivated and proactive.xc3x82
  • Attention to detail and ability to handle sensitive information with confidentiality.xc3x82
Training:xc3x82
  • Comprehensive training will be provided for all visa categories, starting with easy processes such as uploading applications.xc3x82
Application Process:xc3x82
Interested candidates should submit their detailed CV, including a cover letter, professional head and shoulder photo, proof of qualifications, and contactable references.xc3x82
If you do not hear from us within the next two weeks, please consider your application unsuccessful.

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Job Detail

  • Job Id
    JD1399511
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned