Job Description

Pro Debt Advisors

Is hiring!!!

Take Control of Your Career: Collections Admin Extraordinaire Needed!

Are you a highly organized and detail-oriented individual with a passion for helping people achieve financial freedom? Do you thrive in a fast-paced environment where your contributions make a real difference? If so, we want you to join our dynamic team as a Collections Administrator in our growing debt mediation and debt review firm!

About Us:

We are a leading firm dedicated to providing compassionate and effective debt solutions to individuals struggling with financial hardship. We believe in empowering our clients to regain control of their finances and build a brighter future.

What You'll Do:

Manage and maintain accurate client records related to debt collections and repayment plans.
Process and reconcile payments, ensuring timely and accurate application.
Generate and distribute client statements, payment reminders, and other relevant correspondence.
Liaise with clients, creditors, and legal professionals to resolve account discrepancies and facilitate smooth communication.
Assist with the preparation and submission of legal documentation related to debt review and mediation processes.
Utilize specialized software to track and manage client accounts, ensuring data integrity.
Handle inbound and outbound calls, providing exceptional customer service and addressing client inquiries.
Support the collections team with administrative tasks and ad-hoc projects.
Maintain compliance with all relevant regulations and company policies.

What You'll Bring:

Proven experience in a collections administration or similar role, preferably within the financial services industry.
Strong understanding of debt collection practices and procedures.
Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
Exceptional attention to detail and accuracy.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Excellent communication and interpersonal skills, with a compassionate and empathetic approach.
Ability to work independently and as part of a team.
A strong work ethic and a commitment to providing outstanding client service.
Experience with debt review or debt mediation software is a plus.

Why Join Us?

Opportunity to make a positive impact on people's lives.
Competitive salary and benefits package.
Supportive and collaborative work environment.
Opportunities for professional growth and development.
Be part of a company that values integrity and ethical practices.
Ready to take the next step in your career?

If you are a motivated and dedicated individual who is passionate about helping others, we encourage you to apply! Please submit your resume and cover letter to

Don't just manage debt, manage a meaningful career!

Apply via:

Email: info@prodebtadvisor.co.za

Reference: Collections Administrator

TAKE THE NEXT STEP FOR A BETTER CAREER IN 2025 & APPLY TODAY!!

Job Type: Full-time

Pay: From R5500,00 per month

Work Location: In person

Application Deadline: 2025/03/31