Job Description

takealot.com, a leading South African online retailer, is looking for a highly talented Collects Clerk to join our team in Cape Town.We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.Reporting to Collects SupervisorYour responsibilities will include:Operational Duties

• Daily cancelled orders.
• Ensure ALL parcels are checked for quality.
• Make sure all reports are in line with SLA.
• Manage exceptions within acceptable time limits
• Escalate unresolved issues where applicable
• Liaising with customers and staff.
• Perform all other duties as assigned.
• Comply with all safety and health regulations.
• Maintain a clean and safe work environment
• Report damaged parcels to the Supervisor on duty and the DC.
• Ensure 5S housekeeping standards are maintained

Cost Management

• Escalate any ideas or relevant concerns where cost may be effectively reduced.

Reporting & Admin

• All administrative documentation is labeled and filed as per procedures.
• All Emails/Zendesk tickets are attended to.
• All daily, weekly and monthly reports are up to date as required

SHE, Risk, Quality & 5S Duties

• Ensure 5S housekeeping standards are maintained
• Maintain health and safety standards
• Ensure compliance to SHERQ requirements.

Attributes required:

• Solutions-oriented, can-do attitude; self-motivated,
• Self-starter with high energy levels.
• Organizational & prioritization skills.
• Attention to detail.
• Ability to interact with internal and external stakeholders.
• Comfortable with change and an excellent team player.
• Comfortable with learning and adapting to new systems.
• Be able to work in a pressured environment.
• Be able to complete tasks quickly and efficiently.
• Ability to motivate and inspire a team.
• Be willing to go the extra mile.
• Systems and/or WMS knowledge.
• Computer literacy (excel, word, PowerPoint).
• Experience in directly and indirectly managing people to deliver continuous improvement.

Qualifications:

• Minimum of Grade 12
• Knowledge of WMS systems or similar advantageous
• Familiarity with OH&S and safe work practices

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.Apply for this Job

• Required

First Name *Last Name *Email *Phone *Location (City) *Resume/CV *Drop files hereAttach or enter manually(File types: pdf, doc, docx, txt, rtf)When autocomplete results are available use up and down arrows to reviewShould you not reside in the city the vacancy is based (Cape Town) and would need to relocate for a job opportunity, it is understood that this relocation would be your financial responsibility. By applying for this position it is deemed that you understand and accept this.LinkedIn ProfileWebsiteRace *Gender *Nationality *What is your current highest completed qualification? *How many years experience do you have within a Warehouse function? *How many years experience do you have in a Supervisory function? *Within which of the following do you have proven working experience? *Receiving(in applicable departments within the DC)Picking(in applicable departments within the DC)Packing (in applicable departments within the DC)Evaluation(in applicable departments within the DC)Put-away and inventory management (in applicable departments within the DC)None of the AboveI consent to Takealot receiving my personal information for recruitment purposes and processing my personal information specifically for those purposes, in accordance with its internal privacy and retention policies. For more information, please refer to the Takealot Privacy Policy on the website. *Protection of Personal Information Act (POPI Act) - POPIAEnter the verification code sent to to confirm you are not a robot, then submit your application.Security Code *This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the

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