Trafalgar Durban is looking for a dynamic candidate with a passion for the property industry to join our team as a
Commercial
Debt Collector,
responsible for collecting outstanding rentals.
Minimum Requirements:
Matric
Microsoft Office knowledge
At least two years' experience as a debt collector
Effective communication - written and verbal
Effective telephone and organisation skills
Responsibilities Include:
Collection of outstanding rentals
Sending of SMS's as defined in the current Debt Collectors procedure
Making contact with each arrear unit each month in line with the national strategy and procedure
Sending letters electronically/post on required days
Meeting with tenants
Daily communication with landlords regarding arrears
Handing over accounts to Attorneys in line with a signed handover resolution/ owner instructions as required.
Daily reviewing the unallocated list to identify payments and process for allocation
Addressing client queries
Preparation of journals for raising/reversing DCA fees/rentals
Debt collection recoveries
Addressing Unibrowse exception reports
Ensuring weekly/monthly targets are met as set by Management in line with national policies and guidelines
Weekly DC meeting with Divisional Manager
Acknowledgement of notice and confirmation letter sent to the tenant
Email cv to: Karenm@trafalgar.co.za
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