Job Description

Our global logistics client is seeking a self-motivated, highly driven and innovative Commercial Manager to join their exceptional team at the head office in Kwa-Zulu NatalDurban | Permanent | On-sitePOSITION INFO:
DUTIES AND RESPONSIBILITIES:The successful applicant will be responsible for but not limited to:General ResponsibilitiesStrategic Development and Implementation for the Marketing and Public Relations

• Develops and implements the divisionxe2x80x99s strategy through the effective and efficient management of the division's resources
• Plans and directs the divisionxe2x80x99s activities to achieve stated/agreed targets and standards for financial and trading performance, Quality, culture and legislative adherence
• Establishes standards and guidelines for the Division to conduct its affairs.
• Directs functions and performance via the management team
• Maintains the divisionxe2x80x99s culture, values and reputation in its markets and with all staff, customers, suppliers, partners and legislative bodies
• Reports to the Chief Executive Officer on the divisionxe2x80x99s operation plans and performance
• Identifies opposition activities and recommends strategies to counter same
• Exploits opportunities for strategic networking within the Group and externally
• Allocates resources in a manner that will maximize the divisionxe2x80x99s ability to achieve its goal

Customer Care

• To respond promptly and courteously to customer queries and requests
• Ensure that customers receive a high quality of service
• To understand that Job function is to serve customers as well as fellow employees with respect, understanding and commitment to achieve service excellence

Management of Sales Executives

• Manage and mentor daily activities of National Sales Executives
• Accompany sales executives and key account managers on regular customer visits
• Responsible for meeting all agreed sales targets for GLO
• Continually evaluate the sales strategy, recommend and implement changes where necessary
• At all times ensure that the sales teams are adequately resourced
• Arrange appropriate sales and product knowledge training for all sales team members and provide direction and motivation where required
• Develop identified staff and implement succession plans

Customer Satisfaction

• Manage the Columbus stainless steel Key Accounts in all respects
• Arrange monthly meetings with the management of Columbus and ensure that all issues are resolved within an acceptable time frame
• Assist Columbus with any business/ operational challenges
• Participate in customer entertainment and functions as laid out in the Customer Entertainment Plan

Compliance and Administration

• Ensure compliance with internal policies and procedures and legislation
• Ensure adherence to SARS legislation
• Ensure compliance with relevant legal prescriptions and constraints
• Ensure Financial and administrative compliance
• Ensure compliance with Group Policies, procedures are in place and any deviation from policy is dealt with decisively and promptly
• Ensure that there is adherence with energy consumption limits
• Ensure that there is adherence to Safety, Energy and Environmental Management Legislation and Policy
• Researches and makes informed decisions/recommendations on energy-saving measures and compliance issues

Business Development and Plan Execution

• Identifies business opportunities
• Approves tenders within LOA
• Concludes contracts/SLA's, monitors service delivery performance within LOA
• Develops and measures all aspects related to customer relationship
• Identifies and acquires project team resources for execution of projects
• Leads project teams on strategic projects
• Presents service offering to current and potential customers
• Secures new business both locally/internationally
• Monitors progress, revenue and margin achievement

People Management and Marketing and Public relationship

• Provides leadership and direction to the operating Unit
• Ensure that there is clear focus and co-ordination of all activities and that there are clearly communicated performance standards are objectives
• Monitors and provides regular feedback on individual performance of immediate subordinates and takes appropriate where necessary
• Monitor and provides regular feedback on individual performance of immediate subordinates and takes appropriate action where necessary
• Delegates limits of Authority
• Develops and implements Policies and ensures their adherence
• Appoints appropriately qualified direct reports and ensures that they are fully utilised in terms of their skills set and experience
• Acts as a coach and mentor to direct reports
• Ensures that there are clear lines of communication within the Operating and outside at all times
• Ensures that there are training and development plans in place for staff

Reporting and Administration

• Accountable for the maintenance of concise records of all interaction with customers and sales team
• Compile a record of all new sales concluded and complete monthly sales reports as required
• Attend customer and sales training meetings/ sessions
• Participate in compiling and managing commercialxe2x80x99s annual budget
• Responsible for setting sales targets for sales executives and respective commission structures

Pricing

• Design and review the annual standard tariff tables utilised at GLO

Initiative Development and Compliance

• Partake in department ad hoc special assignments or tasks
• Obtain relevant desired results for any ad hoc projects having prioritised it with other regular activities
• Compliance with all company policies and procedures
• Act in the best interests of the company and the department

Financial Planning and Administration

• Develops annual budget for the Division for higher approval
• Monitors costs and takes remedial action where any deviation occur
• Authorizes expenditure up to prescribed limits
• Monitor Cash-flow position and takes appropriate steps

REQUIREMENTS:We invite applications from candidates who meet the following minimum criteria:Qualifications

• Relevant bachelor's degree / postgraduate degree in Marketing/ Supply Chain

Experience

• 5 to 7 yearsxe2x80x99 experience within commercial

Required Skills

• Excellent organizational and decision-making skills
• Excellent knowledge in commercial and supply chain
• Analytical skills
• Excellent interpersonal and people skills
• Excellent written and verbal communication skills

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