Job Description

Recruitment Support:

• Screening tutor applications.
• Interviewing new tutors and taking notes in interviews.
• Chasing compliance documents and references in line with Safer Recruitment processes.
• Setting up DBS (criminal background) checks and carrying out teacher barring checks where necessary
• Supporting with the coordination of a smooth recruitment and onboarding process with a solution focussed mindset.
• Working closely with the Recruitment Lead to stay abreast of our performance against the recruitment compliance dashboard and escalating/chasing for outstanding documents as necessary.
• Managing a caseload of candidates and working to get them successfully recruited in line with agreed SLAs, without compromising on our diligent Safer Recruitment practices.
• Work closely with other teams within the People and Culture and Programmes functions to ensure a connected approach and smooth handover of newly recruited candidates.

Tutor Community Engagement:

• Maintenance and follow ups of post-onboarded candidates. Ensuring all relevant training modules have been completed so a tutor is ready to be matched with a student efficiently and in line with SLAs.
• Working with the team to handle incoming queries from our tutors, signposting and escalating issues where necessary.
• Following up with dormant tutors to see how we can get them engaged and matched with students.
• Working with the Recruitment Lead to ensure 100% compliance with our tutor record dashboards at all times.

Essential Skills/Experience:

• Matric &/or Diploma/ Certificate in Administration.
• Excellent prioritization skills to meet deadlines.
• Ability to work collaboratively with multiple agencies and escalate issues as needed, especially regarding safeguarding.
• Strong written and verbal communication skills with transparent record-keeping.
• Empathy and care for the educational outcomes of children in the care system.
• Attention to detail and a solid understanding of business processes.
• Professional telephone manner, able to communicate with individuals from diverse backgrounds.
• Proactive problem-solving skills and knowledge of safeguarding practices.

Desirable Skills:

• Previous experience in recruitment or candidate experiences roles.
• Understanding of the education landscape and childrens services.
• Knowledge of Special Educational Needs (SEN) provision.
• Experience within local government, schools, or social work sectors.
• Familiarity with Salesforce or experience in a social enterprise setting.
• Awareness of challenges related to Children Looked After and trauma.

*** Only shortlisted candidates will be contacted ***

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