Job Description

Community Manager

We're seeking an experienced Community Manager to join our dynamic team at TBWA Hunt Lascaris. As a tech-savvy professional with a passion for social media, PR, and promotional events, you'll play a crucial role in developing and implementing social media and communication campaigns that drive engagement and align with our marketing strategies.

Responsibilities

Develop and implement comprehensive social media and communication campaigns to achieve marketing objectives Create and curate engaging text, image, and video content for social media accounts Respond to comments and customer queries in a timely and professional manner Monitor and report on feedback and online reviews to inform marketing strategies Organize and participate in events to build community and boost brand awareness Collaborate with Marketing, PR, and Communications teams to ensure brand consistency and messaging Liaise with Development and Sales departments to stay updated on new products and features Build and maintain relationships with customers, potential customers, industry professionals, and journalists Stay up-to-date with digital technology trends and best practices in social media management

Requirements and Skills

Proven work experience as a Community Manager (5+ years, mid-level) Experience launching campaigns across social platforms (Facebook, Twitter, Instagram, LinkedIn, YouTube) Ability to identify and track relevant community metrics using reporting tools. Excellent verbal and written communication skills Hands-on experience with social media management for brands Ability to interpret online customer engagement metrics and adjust strategies accordingly Knowledge of online marketing and marketing channels Attention to detail and ability to multitask Marketing/Communication degree in Marketing or relevant field Experience working on FMCG brands and Alcohol brands is a plus

What We Offer

Competitive salary and benefits package Opportunity to work with a dynamic and creative team * Professional development and growth opportunities