Job Description

The successful candidate will be responsible for the following key performance areas:

• Provide detailed analysis of the current and desired state.
• Develop and implement a change management strategy and plan to manage the change process.
• Develop an effective stakeholder and communication strategy to ensure that the change activities are communicated to all the impacted stakeholders.
• Conduct change readiness assessments and identify the barriers to change.
• Identify the areas of resistance and develop a resistance management plan.
• Manage and maintain relationships with the PAs change influencers.
• Propose and implement the change interventions necessary for the success of the change projects within the PA.
• Conduct post-implementation assessments to assess, among other things, the realisation of the project benefits, the adoption rate and the proficiency levels of end users.
• Ensure that changes are reinforced and sustained.
• Work closely with trainers, ensure that stakeholders are identified for training, and evaluate the training.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• a Bachelors degree (NQF 7) in preferably Behavioural Science, Communication or any related field;
• a minimum of 58 years of work experience.
• any relevant change management certification.
• change management theory and practice.
• working experience at a change management consultant level for projects in a multifunctional organisation; and
• experience in:

• project-managing change initiatives or other relevant business experience.
• facilitating workshops; and
• negotiating for desired outcomes.

Additional requirements include:

• business engagement management.
• knowledge and skills in:

• change management.
• stakeholder management.
• communication management; and
• a service and stakeholder focus.

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