Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!NMBU-NCVTETo provide superior customer service in a timely, friendly and knowledgeable manner via face-to-face interaction. To assist customers in the purchasing of
devices and accessories and to drive sales for the store. Acts as an advocate of PnP Mobile to customers who are looking to purchase an item or service.
Demonstrates product knowledge for the benefit of purchasers and adheres to SOP to ensure the smooth running of the counter. Must display a strong focus
on increasing sales and driving customer awarenessMinimum Requirements:Matric or relevant tertiary qualification2-3 years of sales experience/ retail experienceMin 1 year of telecommunications experience is essentialPassion for retail & salesProficient in EnglishHard working and able to work shopping mall hoursLocation: DurbanKey Responsibilities:

• Provide assistance and information on product features to meet sales target
• Adhere and achieve the departments sales targets on a monthly, bi-annual, and annual basis
• Identify sales opportunities and prepare sales action plans and schedules to meet specific targets
• Work with customers to determine their needs; recommend the right product and help customers find products that fit needs and desires
• Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities, and any potential for new

products/services to ensure customers needs are satisfactorily met

• Collaborate with co-workers to ensure proper customer service is delivered
• Identify and expedite the resolution of customer concerns to maximize satisfaction
• Develop product knowledge and remain knowledgeable on current and new product offerings in order to demonstrate the functions to potential

customers

• Assist in ensuring that the product presentation area is clean and organized to make the products attractive to customers
• Facilitate training in-store
• Feedback campaign information and other to support team
• Analyse sales reports and interpret information to assist in putting together sales action plans

CompetenciesProblem-solving

• Numerical Reasoning
• Learning Agility
• Analysis
• Drive
• Building relationships
• Persuasiveness
• Assertive and able to communicate effectively
• Self-motivated and own development driven mindset
• Good Interpersonal skills and a Team player
• Customer-centric/ Good Service Orientation

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Discover who we are

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