Job Description

Job Summary Key Performance Areas

• Develop, review and update all written and published content.
• Manage and maintain the document control processes.
• Communicate and collaborate with key stakeholders.

Key TasksDevelop, review and update all written and published content

• Develop clear, accurate, and engaging written materials related to GRC topics, communications, and product material.
• Ensure content meets regulatory requirements, company style guides, and target audience needs.
• Maintain high grammar, punctuation, and spelling standards in all written materials.
• Craft clear, concise, and engaging content tailored to the target audience's level of understanding (e.g., executives, managers, employees).
• Utilise appropriate writing styles and tones depending on the content type (e.g., formal for policies, informative for training modules).
• Regularly review existing written materials for accuracy, completeness, and alignment with current regulations, policies, and best practices.
• Regularly review existing GRC written materials for accuracy, completeness, and alignment with current regulations, policies, and best practices.
• Work with internal publishing teams or content management systems (CMS) to publish and distribute finalised GRC materials.

Manage and maintain the document control processes.

• Develop and maintain an inventory of all published content, including version control and access controls.
• Develop and implement procedures for document creation within the GRC team, ensuring proper version control and authorship tracking.
• Establish guidelines for document naming conventions, formatting, and metadata tagging for easy searchability and retrieval.
• Create and maintain templates for commonly used GRC documents (e.g., policies, procedures, training materials) to ensure consistency and efficiency.
• Implement a document submission and review system, potentially involving workflows and approval processes.
• Maintain an up-to-date document register that lists all controlled documents, their versions, status, and location within a document control system.
• Prioritise content development and update based on urgency, regulatory changes, or identified knowledge gaps within the organisation.
• Maintain a clear understanding of the content lifecycle, from initial development to publication, archiving, and potential retirement.

Communicate and collaborate with key stakeholders.

• Work closely with internal stakeholders (e.g., HR, IT, Marketing and Design) to understand their communication needs and tailor content accordingly.
• Collaboratively review drafts to ensure technical accuracy, align content with Subject Matter Experts intent, and bridge any knowledge gaps for the target audience.
• Maintain open communication channels to address questions or clarifications arising during the writing process.
• Collaborate on developing communication plans to ensure clear and consistent messaging on GRC initiatives and policies.
• Proactively keep stakeholders informed on the progress of content development and address any concerns they may have.
• Craft executive summaries or leadership presentations that effectively convey key messages concisely and impactfully.
• Clearly communicate deadlines, expectations, and project timelines to ensure stakeholders are always kept informed of expectations.

Essential Qualifications

• Matric

Desirable Qualifications

• NQF 6 or higher in communications, language, copywriting or other such similar field.

Essential Experience

• 2 years writing copy, journals, legal opinions or academic articles.
• Any experience in governance, risk, or compliance-related fields.

Desirable Experience

• Experience in the Financial Services Industry

Knowledge and Skills

• Strong understanding of core GRC principles
• Ability to translate complex concepts into clear, concise, and easy-to-understand language.
• Excellent written communication skills, including a proven ability to edit and proofread content for accuracy, grammar, punctuation, and style consistency.
• Proficient in using collaborative writing tools and project management platforms.

Attributes

• High regard for accuracy and attention to detail.
• Strong commitment to confidentiality.
• Proactive approach in addressing concerns.
• Excellent interpersonal skills to foster strong working relationships.
• Honest, Hardworking and Hardworking

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