Job Description

Centurion (Route 21 Business Park): SENIOR IT TECHNICIAN
Minimum Requirements:
-Presentable Afrikaans speaking male
-Afrikaans and English first and second languages a must (Afr & Eng client base)
-Matric or NQF Level 4 Equivalent
-Microsoft 365 Certified (Modern Desktop Administrator Associate / Messaging Administrator Associate)
-Minimum 5 years Technical Support experience a must
-1 to 2 years experience in MCSA, A+ and N+
-Minimum 1 year VOIP experience
-Minimum 2 years Office 365 working experience
-Experienced in Microsoft 365 Fundamentals, CCNA of MTCNA beneficial
-Self-motivated with the ability to work with minimal direction.
-Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.
-Valid driver’s license and own vehicle a must
-No Criminal Record and clean credit check
-Stable employment record
-Contactable reference
-To start as soon as possible
Duties:
-Assist with monitoring client networks daily, ensuring appropriate action is taken to remedy faults identified.
-Take ownership of routine checks and maintenance on client networks and the IT environment.
-Keep abreast of modern technologies.
-Troubleshoot computer problems and determine the source, and advise on or perform appropriate corrective action, onsite and remotely.
-Assist with project-based work when required.
-Engage and coordinate with 3rd party vendors (i.e. DELL; HP) to resolve/ complete open incidents or projects.
-Report any ongoing or unresolved problems, or suggestions to improve service delivery to Team Leader.
-Prioritize incidents and the capturing of time entries, working independently.
-Configuration, setup, maintenance and troubleshooting of computer systems (hardware and software)
Salary: R 15 000.00 – R 25 000.00 gross (Depending on experience)
E-mail detailed CV in Word or PDF (Not as a link) to oneilc@telkomsa.net and indicate the following:
- Reference CR2175; and
- Your monthly gross salary expectation in context with the offered amount.
(Also forward a recent photograph and Reference letters if possible)
APPLICATIONS NOT MEETING ALL REQUIREMENTS WILL BE DELETED.

Skills Required