Job Description

Sunninghill, Johannesburg: SENIOR DEBT RECOVERY SPECIALIST
Job Purpose: Provide support to Credit Risk Advisors to improve customer cashflow and minimize risk by proactively recovering any outstanding debt
Minimum Requirements:
-Presentable and professional
-Fully bilingual with excellent English proficiency
-Matric / Grade 12
-NQF qualification / diploma or degree will be an advantage (Financial/Legal)
-3 to 5 years full debt collection or credit control experience a must (full function – not call center collections)
-2 to 3 years Credit Insurance experience
-Experience at a Legal firm advantageous / preferred
-Must have basic understanding of Annual Financial Statements, business rescue and liquidation process
-Good problem solving and conflict handling skills
-Must be able to guide debt collection specialist on creative solutions on debt collection issues, and apply basic knowledge of financial statements, including ratios, during discussions with clients and debtors.
-Excellent communication skills
-Computer literate MS Office (Word, Excel, PowerPoint and Outlook) (M-Files proficiency advantageous)
-Must currently be residing in Johannesburg
-Driver’s license and own vehicle
-Stable employment record
-Contactable References
-To start as soon as possible
-3 months probation period applies
Duties:
-Manage and maintain collection matters for Insurers and Ad-Hoc Collections - Full Debt Recovery function (Accountable for own work, own time, own delivery)
-Deliver results as per individual KPI’s.
-Visit debtors when required to assess recovery risk, referring to annual financial statements when required.
-Conduct risk assessment visits
-Business Rescue and Liquidations
-Organising and planning, manage operations
-Administration (Receive, analyse and documents communication and correspondence)
-Creating views, pulling reports, capturing payments and payment schedules, generating documents, maximise efficiency and workflow procedure
-Dictate and type notes to file and minutes when required.
-Check documentation for correctness, acknowledge receipt of LAA / Collection Advice accordingly
-Advise clients of shortcomings, ramifications and suggested solutions where documentation is assessed to be inadequate or incomplete
-Place debtor on Interim Industry Stop, ensure status is continuously updated
-Contact Debtor telephonically, establishing status of debt and ability to pay and record
-Follow proactive debt recovery processes and approaches to obtain payment
-Maintain and report on client collection matters on legal collections
-Manage and report on new and existing legal files
Salary: R 15 000.00 – R 18 000.00 gross maximum (CTC)
(Benefits after 3 months probation: RA, Group Life, Medical Aid, commission)
E-mail detailed CV in Word or PDF (Not as a link) to oneilc@telkomsa.net and indicate the following:
- Reference CR2154; and
- Your salary expectation in context with amount offered.
(Also forward a recent photograph and Reference letters if possible)
APPLICATIONS NOT MEETING ALL REQUIREMENTS WILL BE DELETED.
 

Skills Required