Bilingual, must be fluent in English and Afrikaans
Customer service orientated outlook
PC literate with proven proficiency in MS Office and SAP
Excellent interpersonal skills with ability to deal with people at all levels
Positive attitude and high energy level
Steady and dependable under pressure
Strong ethics and integrity
Key Deliverables:
Telephonic and eMail orders from customers
Achieve sales/GP target for the counter as set by the Company
Daily calling of clients to solicit new business
Attending to walk in customers
Processing and invoicing of customer orders as well as from the Reps
Packaging of orders that have been invoiced
Checking orders
The handling of repairs from customers and reps, i.e., booking in and sending through to test and repair, this will also apply to the receiving of PC'S up to the technical department
The handling of telephonic queries and quotations that needs to be faxed or e-mailed
Contacting customers once repairs have been handed back to Test and Repair
Always keeping a clean and tidy working environment
Daily freighting of stock to customers
Follow up on back orders
Receiving and receipting of monies.
Always keeping stock shelves clean and tidy
Regular rotation of stock
Perform a stock take monthly on the last working day
Any other tasks as set by Management
Willing to work extended working hours when required