Job Description

Closing Date 2024/04/22
Reference Number MOT240416-10
Job Title Counter Salesman
Branch/Department Alert Engine Parts - Port Elizabeth
Job Type Classification Permanent
Location - Town / City Port Elizabeth
Location - Province/Area Eastern Cape
Location - Country South Africa
Alert Engine Parts is searching for a Counter Saleman to join the team in Port Elizabeth. The purpose of this position is to sell and exceed sales targets while always maintaining great customer satisfaction. Furthermore, grow new business and provide after-sales service to existing customers.
Position Overview

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Manage counter sales and ensure that optimal customer potential is achieved.
• Plan, forecast and report on sales potentials by customer.

• Report all competitor pricing and activities.
• Report all customer information regarding delivery, telesales, and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.
• Receive inbound customer sales inquiries
• Cold calling when necessary
• Provide quotations, product, and service information
• Provide support and pricing details in response to inbound enquiries
• Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

• Matric
• Minimum of 2 years experience in a sales Spares/Motor/Engine environment- Essential
• Extensive experience in an automotive sales environment dealing with customer needs.
• Technical background- Desirable
• Proven track record
• In depth product knowledge
• Some business acumens, understanding the costs and breakeven scenarios of customer service delivery

• Should be able to carry out his/her responsibilities with little supervision
• Thorough knowledge of the geographical area of responsibility.
• Good planning and time management skills
• Be a good team player
• Negotiation skills
• Self-motivated
• Honest and show integrity

Motus Aftermarket Parts