Job Description

Are you detail-oriented with a passion for ensuring financial accuracy? My client is seeking a diligent Credit Controller to join their dynamic team. As a Credit Controller, you'll play a crucial role in maintaining the financial integrity of their operations.
This position is based in Cape Town Northern Suburbs.Duties:

• Transaction Matching:
• Verify and match statements to ensure accuracy.
• Thoroughly audit supporting documents for completeness and correctness.

• Documentation Management:
• Receive and process credit card statements.
• Ensure all transactions are properly supported with documentation.

• Payment Processing:
• Conduct card swiping only for fully matched invoices on hand.

• Customer Engagement:
• Proactively communicate with clients to address queries and ensure satisfaction.
• Deliver invoices with accompanying spreadsheets weekly to enhance transparency.

• Reporting and Analysis:
• Prepare reports on outstanding orders and queries for management review.
• Monitor and maintain age analysis to track payment timelines.

• Effective Communication:
• Maintain courteous and respectful communication with internal and external stakeholders.
• Attend client meetings regularly to foster strong relationships.

• Risk Management:
• Identify and report key risk areas to management for proactive solutions.
• Dispute fraudulent charges promptly with card companies to safeguard finances.

• Flexible Support:
• Assist colleagues and undertake adhoc tasks as assigned by management.
• Allocate payments accurately and investigate unallocated receipts for resolution.

• Data Integrity:
• Ensure accuracy in database entries and raise concerns for any discrepancies.

• Completed Credit Management or Finance related qualification is advantageous
• Travel industry experience will be advantageous
• Minimum of 3 to 4 years experience in a similar position

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