Follow up on outstanding customer accounts to ensure timely collection of payments
Allocate customer payments accurately to the correct accounts and invoices
Investigate and resolve payment discrepancies or queries promptly
Ensure customer statements are prepared and distributed on time each month
Contact customers to secure payment and maintain a healthy aging profile
Reconciliations & Account Management
Prepare and maintain accurate account reconciliations for assigned accounts
Monitor and manage credit limits and payment terms
Escalate overdue accounts and recommend accounts to be handed over when necessary
Maintain detailed and accurate records of all communications with customers
Perform account maintenance, including updating contact information and credit terms
Administrative Duties
Perform filing, scanning, and document management for all credit-related documentation
Ensure all invoices, statements, credit notes, and remittances are well organized and filed
Maintain documentation required for audits and compliance checks
Assist with preparation of month-end reports related to receivables and collections
Reporting & Compliance
Generate regular reports on overdue accounts, collection efforts, and disputed amounts
Provide input into credit risk assessments and assist in reviewing customer credit applications
Ensure compliance with company credit policies and procedures
Support internal and external audit processes related to accounts receivable
Customer Service & Collaboration
Act as the first point of contact for customer billing and payment queries
Build and maintain strong relationships with customers to foster timely payments
Liaise with internal departments (Sales, Logistics, Customer Service) to resolve issues impacting payment
Collaborate with finance team members to support accurate financial reporting and smooth month-end close
Key Competencies:
Strong attention to detail and accuracy
Results-driven with a proactive approach to collections
Ability to handle pressure and meet tight deadlines
Solid interpersonal and customer service skills
Professional, ethical, and resilient
How to Apply: If youxe2x80x99re ready for a rewarding career opportunity, apply directly or contact Pabalelo Morena. For more information or additional finance-related roles, visit our website: .Please Note: If you do not receive feedback within two weeks, your application may not have been successful. However, your profile will be kept in our database for future opportunities.Network FinanceRecruiter
Job Mail
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.