Job Description

Key Responsibilities:Support the billing process for insured and self-pay patientsConfirming Patient account charges.Submitting claims to insurance companies and resolving queries to enable invoice settlement.Monitor and manage outstanding accounts, identifying and resolving queriesEnsuring that invoices are approved for Settlement and Payments are received on time and overdue accounts are dealt with promptly and effectively.Build strong relationships with insurance companies to ensure efficient invoice approval and payment, and effective dispute resolution.Resolve queries and issues related to billing and credit controlIdentify and escalate any issues or risk related to billing and credit control.Provide regular reporting on billing and credit control activities and aged debt reportingDevelop and implement effective credit control procedures to ensure that all invoices are paid in a timely mannerKeep up to date with changes in healthcare regulations and insurance policies to ensure that the organization's billing practices are compliantKey Requirements:Previous experience in a billing and credit control role, ideally within the healthcare industryStrong knowledge of medical billing and coding practices including understanding of different billing systems, private medical insurance plans and reimbursement method (billing system examples Elixir Live, Medidi, iHealth, Healthbridge, Vericlaim)Strong communication and interpersonal skills with the ability to build and maintain relationships with stakeholdersExcellent attention to detail and accuracyStrong problem solving skills and the ability to identify and escalate issues to achieve resolutionAbility to work effectively in a team environmentProficiency in Microsoft Office, Excel, and Billing softwareMinimum Requirements:Matric certificateOwn VehicleValid Drivers licenseProven Experience in handling Medical Credit controllingSAMA knowledge would be an advantage

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