Job Description

Minimum Requirements:

• National Diploma in Finance, Accounting, or a related field (essential)
• Minimum of 35 years experience in a credit control role within the FMCG industry
• Proficient in Microsoft Excel and financial systems (e.g., SAP, Pastel, Syspro, or similar)
• Strong knowledge of credit control processes and accounting principles
• Excellent communication and negotiation skills

Key Responsibilities:Accounts Receivable & Collections

• Follow up on outstanding customer accounts to ensure timely collection of payments
• Allocate customer payments accurately to the correct accounts and invoices
• Investigate and resolve payment discrepancies or queries promptly
• Ensure customer statements are prepared and distributed on time each month
• Contact customers to secure payment and maintain a healthy aging profile

Reconciliations & Account Management

• Prepare and maintain accurate account reconciliations for assigned accounts
• Monitor and manage credit limits and payment terms
• Escalate overdue accounts and recommend accounts to be handed over when necessary
• Maintain detailed and accurate records of all communications with customers
• Perform account maintenance, including updating contact information and credit terms

Administrative Duties

• Perform filing, scanning, and document management for all credit-related documentation
• Ensure all invoices, statements, credit notes, and remittances are well organized and filed
• Maintain documentation required for audits and compliance checks
• Assist with preparation of month-end reports related to receivables and collections

Reporting & Compliance

• Generate regular reports on overdue accounts, collection efforts, and disputed amounts
• Provide input into credit risk assessments and assist in reviewing customer credit applications
• Ensure compliance with company credit policies and procedures
• Support internal and external audit processes related to accounts receivable

Customer Service & Collaboration

• Act as the first point of contact for customer billing and payment queries
• Build and maintain strong relationships with customers to foster timely payments
• Liaise with internal departments (Sales, Logistics, Customer Service) to resolve issues impacting payment
• Collaborate with finance team members to support accurate financial reporting and smooth month-end close

Key Competencies:

• Strong attention to detail and accuracy
• Results-driven with a proactive approach to collections
• Ability to handle pressure and meet tight deadlines
• Solid interpersonal and customer service skills
• Professional, ethical, and resilient

How to Apply:
If youre ready for a rewarding career opportunity, apply directly or contact Pabalelo Morena.

JobPlacements.com