Job Description

Our client, a well-established player in the FMCG industry, is seeking a highly organised and proactive Credit Controller to join their finance team.The successful candidate will be responsible for managing the credit control function efficiently, ensuring timely collections, account maintenance, and strong customer relationship management. The ideal candidate must have a minimum of a National Diploma and experience within the FMCG environment.Minimum Requirements:

• National Diploma in Finance, Accounting, or a related field (essential)
• Minimum of 3xe2x80x935 yearsxe2x80x99 experience in a credit control role within the FMCG industry
• Proficient in Microsoft Excel and financial systems (e.g., SAP, Pastel, Syspro, or similar)
• Strong knowledge of credit control processes and accounting principles
• Excellent communication and negotiation skills

Key Responsibilities:Accounts Receivable & Collections

• Follow up on outstanding customer accounts to ensure timely collection of payments
• Allocate customer payments accurately to the correct accounts and invoices
• Investigate and resolve payment discrepancies or queries promptly
• Ensure customer statements are prepared and distributed on time each month
• Contact customers to secure payment and maintain a healthy aging profile

Reconciliations & Account Management

• Prepare and maintain accurate account reconciliations for assigned accounts
• Monitor and manage credit limits and payment terms
• Escalate overdue accounts and recommend accounts to be handed over when necessary
• Maintain detailed and accurate records of all communications with customers
• Perform account maintenance, including updating contact information and credit terms

Administrative Duties

• Perform filing, scanning, and document management for all credit-related documentation
• Ensure all invoices, statements, credit notes, and remittances are well organized and filed
• Maintain documentation required for audits and compliance checks
• Assist with preparation of month-end reports related to receivables and collections

Reporting & Compliance

• Generate regular reports on overdue accounts, collection efforts, and disputed amounts
• Provide input into credit risk assessments and assist in reviewing customer credit applications
• Ensure compliance with company credit policies and procedures
• Support internal and external audit processes related to accounts receivable

Customer Service & Collaboration

• Act as the first point of contact for customer billing and payment queries
• Build and maintain strong relationships with customers to foster timely payments
• Liaise with internal departments (Sales, Logistics, Customer Service) to resolve issues impacting payment
• Collaborate with finance team members to support accurate financial reporting and smooth month-end close

Key Competencies:

• Strong attention to detail and accuracy
• Results-driven with a proactive approach to collections
• Ability to handle pressure and meet tight deadlines
• Solid interpersonal and customer service skills
• Professional, ethical, and resilient

How to Apply:
If youxe2x80x99re ready for a rewarding career opportunity, apply directly or contact Pabalelo Morena.
For more information or additional finance-related roles, visit our website: .Please Note:
If you do not receive feedback within two weeks, your application may not have been successful. However, your profile will be kept in our database for future opportunities.For more information please contact:Pabalelo Morena

Network Recruitment