Job Description

Job Purpose

:

The Credit Controller is responsible for managing the company's debtor accounts, ensuring timely receipting, processing debit orders, handling customer queries, and maintaining accurate financial records. This role involves liaising with various teams to ensure effective credit control and debt collection processes.

Key Responsibilities:

Cashbook and Receipting:
Process daily receipting for various entities.

Allocate receipts accurately on Pastel.

Process and allocate debit orders.

Debtors Management:
Maintain and update the excel deposit control spreadsheet daily.

Email the deposit control report to the Customer Care team daily.

Assist with credit limit checks on BPO for Customer Care.

Follow up on unmatched payments and credit balances.

Ensure all client queries and emails are addressed promptly.

Assist in confirming billing status for cancellation requests.

Statement and Invoicing:
Email statements and invoices monthly and as requested.

Create and process monthly cross-bill invoicing.

Assist with all intercompany reprints and excel ledgers monthly and weekly.

Debt Collection & Account Management:
Conduct daily debt collection across all companies and update BPO with comments.

Process unpaid debit orders onto Pastel and notify clients and sales representatives.

Suspend accounts upon request from the Connect Team.

Follow up on collection of equipment and liaise with the Connect Team.

Request account reactivation once payments are received.

Manage cents journals and bad debt write-offs.

Compile and submit the Monthly Debtors Management Report.

Administrative Support:
Assist sales representatives and CRL with account queries and reprint requests.

Support reps in supplier onboarding, ensuring required documents are completed and approved.

Ensure all bank letters are up to date, requesting scans and sharing them with the team.

Key Skills Requirements:

Key Skills Requirements:

Matric (Grade 12) required.

Minimum of 3 to 4 years of experience in credit control .

Experience working with Pastel and Microsoft packages

Immediate starter (preferable)

Job Type: Full-time

Work Location: In person