Job Description

Purpose of the JobFixed Term Contract - 4 months

• Responsible for Collections of the Cape Town Book
• Obtain customers satisfaction with regards to timeously delivery of Statements & invoices
• Manage collectors plans to optimize collection targets
• Scheduled meetings are held with CRM on their defaulting customer / minutes compiled with person responsible and time deadlines to action
• Report on top 20 accounts overdue on 60 days and email Credit & Branch managers weekly
• Monitor and action all accounts 60 days and over as per AR - Collection process
• Ensure all unallocated cash is accounted for
• Monitor unallocated credits 30 days and over
• Compile monthly reports and as they are requested on deadline time
• Ensure Reminder letters are sent to defaulting customers
• Ensure all queries are resolved timeously
• Ensure all accounts are maintained according to their payment terms / Credit reviews
• Ensure all payments are allocated accurately on customer accounts
• Ensure all credit control procedures are followed and targets are met
• Monitor credit limits on a weekly basis
• Trust and handling of cash and finances
• Adhere to all policies and documented procedures

Job Responsibilities - Experience and EducationMinimum Requirements

• BTech/ Bcom Accounting
• Minimum 5 years' experience in a similar role
• Excellent communication skills (Verbal & Written)
• Excellent Reconciliation skills
• Min 2 years SAP Experience
• Microsoft Excel & Word

Skills

• Well organized / Time management
• Ability to work well under pressure
• Team work
• Customer focus
• Telephone handling skills & good communications
• Results & Target driven

Competencies

• Problem analysis
• Planning and organising
• Stress tolerance
• Team work
• Customer focus

Leadership BehaviorsBuilding Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkills

Aramex