Credit Life Services Consultant
Johannesburg, Gauteng, South Africa
Job Description
Join Our Team as a Credit Life Client Services ConsultantAre you an energetic, driven individual with a passion for customer service? If so, we have an exciting opportunity for you!Company Overview: One of the largest financial services providers are currently looking for two dynamic individuals to join the team as Credit Life Client Services Consultants for their call center.Minimum Requirements:
- Matric qualification
- Clear ITC and Criminal record
- Previous experience as a customer service consultant
- Minimum of 2 years in Long Term Insurance
- 2 years of experience in a call center
- NQF Level 5 Wealth Management Certificate
- DOFA (Date of First Appointment) applies to registered candidates.
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Responding promptly to customer inquiries via various channels.
- Acknowledging and resolving customer complaints with efficiency.
- Having in-depth knowledge of our products to address customer queries.
- Keeping accurate records of customer interactions, transactions, comments, and complaints.
- Providing valuable feedback on the efficiency of the customer service process.
- Ensuring customer satisfaction through professional and timely support.
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Job Detail
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Job IdJD1341957
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R13000 - 13649 per month
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned