Job Description

• To determine and confirm qualifying restructure criteria for distressed accounts and effect the main file changes in order to reduce the risk caused by arrear accounts in Home Loans.

Job Responsibilities

• Achieve low default target by assessing the quality of applications within bank guidelines, external & internal policies and legislation.
• Contribute to minimising provisions for bad debt by rehabilitating distressed accounts within acceptable risk parameters.
• Reduce losses to the bank by identifying and reporting possible fraud.
• Facilitate achievement of targets by providing advice to Restructuring Office Team on choosing appropriate products and effecting main file changes.
• Build strong relationships with Restructure Team and other stakeholders by collaborating, determining needs and providing advice that facilitates target achievement.
• Smooth the flow of work by maintaining relationships with internal stakeholder network.
• Contribute to improved client service by verifying applications within prescribed turnaround times.
• Ensure that work is delivered according to plan by monitoring progress against personal scorecard objectives (targets, service level agreements, quality of assessment) and taking remedial action where necessary.
• Manage time and resources by ensuring that work is completed efficiently without compromising on performance standards.
• Meet client service level agreements by processing applications within prescribed turnaround times and in line with agreed standards.
• Comply with Credit policy and credit mandate by operating within set guidelines.
• Minimize risk of default by assessing the quality of applications within bank guidelines, external & internal policies and legislation.
• Comply with risk standards by monitoring applications to identify possible fraud and reporting appropriately.
• Improve effectiveness of credit assessment processes by constantly reviewing outputs and making recommendations.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• 2-3 years Credit Risk Management experience within Banking environment

Technical / Professional Knowledge

• Banking procedures
• Business principles
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Nedbank policies and procedures
• Principles of project management
• Relevant regulatory knowledge
• Decision-making process
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Decision Making
• Initiating Action
• Managing Work
• Quality Orientation
• Technical/Professional Knowledge and Skills

Please contact the Nedbank Recruiting Team at +27 860 555 566

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