Job Description

A highly reputable manufacturing company is seeking a diligent and experienced Credit Manager/Senior Credit Controller to join their finance team. The successful candidate will be responsible for overseeing the credit control function, managing the company's credit policies, minimizing credit risk, and ensuring timely collection of outstanding debts. This role requires strong analytical skills, excellent communication abilities, and a proactive approach to managing credit and collections.Please note that this position will start on a 3 month probationary contract before going permanent. Please send your suitable CV to . Ability to start immediately will be an advantage!!Key Responsibilities:Credit Control Management:

• Oversee the day-to-day operations of the credit control department.
• Ensure effective credit control policies and procedures are in place and adhered to.
• Assess and approve new customer credit applications in line with company policy.
• Monitor and evaluate customer credit limits and ensure compliance with credit terms.
• Develop and implement credit risk management strategies to minimize bad debts.

Debt Collection:

• Manage the collection of outstanding invoices and minimize overdue accounts.
• Develop and maintain relationships with customers to facilitate prompt payment.
• Communicate with customers via phone, email, or meetings to resolve payment issues.
• Negotiate repayment plans with customers experiencing financial difficulties.
• Prepare and send regular statements, reminders, and final demand letters.

Reporting and Analysis:

• Prepare and present regular reports on credit performance, outstanding debts, and collection activities to senior management.
• Analyze credit data and financial statements to assess customer creditworthiness.
• Provide insights and recommendations for process improvements and risk mitigation.

Team Leadership:

• Supervise and mentor a team of credit controllers and provide guidance and support as needed.
• Set performance targets for the credit control team and monitor progress.
• Conduct regular performance evaluations and provide feedback and training to team members.

Compliance and Audit:

• Ensure compliance with company policies, industry regulations, and legal requirements related to credit control.
• Assist in internal and external audits by providing necessary documentation and information.

Collaboration:

• Work closely with the sales and customer service teams to resolve customer disputes and issues.
• Liaise with external stakeholders such as banks, credit insurers, and collection agencies.
• Collaborate with the finance team to ensure accurate cash flow forecasting and reporting.

Qualifications and Experience:

• A degree/diploma in Finance, Accounting, Business Administration, or Credit Management qualification would be beneficial
• 5+ years of experience in credit management or senior credit control roles
• Strong understanding of credit management principles, practices, and relevant regulations.
• Proficiency in accounting software and Microsoft Office Suite (particularly Excel).
• Experience with ERP systems (e.g., SAP, Oracle) is an advantage.

Key Skills and Competencies:

• Excellent analytical and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to build relationships with customers and internal teams.
• Detail-oriented with strong organizational and time management abilities.
• Leadership skills and experience in managing and developing a team.
• High level of integrity and ability to handle confidential information.
• Ability to work under pressure and meet deadlines.

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