Job Description

Crisis management and hostage negotiation officer - South AfricaFull job descriptionKIMS International (Pty) Ltd (Kidnapping Incident Management Services)A subsidiary of TSU Group Holdings (Pty) Ltd ABOUT USKIMS International is a leading firm specialising in the management of kidnapping incidents and hostage situations worldwide. With a team of seasoned professionals, we provide comprehensive support and strategic guidance to individuals, families, corporations, and government agencies facing such crises. Our services encompass crisis response, negotiation, risk assessment, and post-incident support, with a focus on ensuring the safety and well-being of all involved parties.THE ROLEThis is a unique opportunity for a motivated and career-minded Security Professional (CPO/Tactical Response) to further your career in the fast-growing private security industry, specialising in crisis management and hostage negotiation.Gain invaluable experience under the guidance of senior consultants.You will be exposed to real-world scenarios.Receive hands-on training to develop essential skills that will enable you to handle high-risk situations with professionalism, empathy, critical- and strategic thinking.KEY PERFORMANCE AREAS1. Kidnapping & Incident Management:You will work closely with senior consultants, by observing and assisting them during all stages of kidnapping and incident management, from initial assessment to resolution, gaining insight into their decision-making processes and techniques.2. Case Documentation:You will be responsible for organising and maintaining case files, including relevant communications, reports, and documentation, ensuring accuracy and confidentiality at all times.3. Research and Analysis:Conduct research on global kidnapping trends, relevant legal frameworks, and best practices in crisis management, providing valuable insights to support decision-making and strategy development.4. Client Communication:Assist in liaising with clients, government agencies, law enforcement, and other stakeholders, under the guidance of senior consultants, to facilitate effective communication and collaboration throughout the crisis management process.5. Participating in Training Exercises:Participate in simulated exercises and training sessions designed to simulate real-life kidnapping scenarios, honing your negotiation, communication, and problem-solving skills in a controlled environment.6. Continuous Learning and Development:Actively seek opportunities for learning and skill development, attending workshops, seminars, and relevant training programs to enhance your understanding of crisis management principles and techniques.THE PERSONHighly resilientWorks well under pressureCritical thinkerAttention to detailMethodicalExcellent listening skillsAbility to easily adapt to changeThink on your feetInnovativeWell-developed, mature emotional intelligenceEmpatheticWorks well in a team but has the ability to go it alone.Self-starter.TenaciousPatientWell-developed communication skills verbal & written (emphasis on professional business communication)Excellent command of the English languageProfessional conductConfidentCurious mind and desire for continuous learning and developmentHighly presentable and well groomed.Good computer skills, at minimum intermediate level (Word/PowerPoint/Excel/TEAMS)Driver's licenceSouth African citizenAge: 26 - 40 years oldPLEASE NOTE:By applying for this position, you agree to:Criminal CheckCredit CheckPolygraphPsychometric Test

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