Customer Care Liaison

Claremont, Cape Town, South Africa

Job Description


SUMMARY:
Our client in Claremont, Cape Town is seeking a professional and dedicated Customer Care Liaison to join their team. The ideal candidate will possess excellent communication skills in both English and Afrikaans, strong time management abilities, and a keen attention to detail. A background in indoor plant care and maintenance is advantageous, as is previous sales experience. The role requires someone who is hands-on, proactive, and computer literate in Microsoft Word and Outlook. A valid Code 8 Driverxe2x80x99s License and a reliable vehicle are essential for travel to various client locations across Cape Town, including the CBD, Blouberg, and Century City. In-depth knowledge of the greater Cape Town area and strong interpersonal skills are also required.POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Warehouse Admin / Stock Control
BASIC SALARY : R20 000.00 + Commission + Fuel and Cellphone Allowance
START DATE : A.S.A.P / ImmediateREQUIREMENTS:

  • Professional and courteous demeanor with excellent communication skills in both English and Afrikaans
  • Strong time management abilities, with a focus on meeting deadlines and completing tasks with attention to detail
  • Knowledge of indoor plant care and maintenance would be advantageous
  • Ability to work in a hands-on, proactive environment
  • Computer literate with proficiency in Microsoft Word and Outlook
  • Valid Code 8 Driverxe2x80x99s License and reliable vehicle for travel to various client locations across Cape Town (including CBD, Blouberg, Century City)
  • In-depth knowledge of the greater Cape Town area
  • Previous sales experience and the ability to engage with clients effectively
  • Strong interpersonal skills and good manners in all client interactions
DUTIES:
  • Maintaining and strengthening relationships with existing customers
  • Visiting customers daily
  • Recording product descriptions on the client operating system and comparing them with relevant customer agreements
  • Assisting the accounts department with monthly debt collections
  • Promptly attending to customer care queries and taking necessary action
  • Assisting operations staff when required
  • Submitting completed weekly call reports
  • Submitting a monthly updated client list
  • Assisting the Consultant with administrative tasks (warehouse orders) and site visits
HOURS:
  • Monday to Friday: 08:00 xe2x80x93 17:00
Should you meet all the requirements, apply on our website at

ExecutivePlacements.com

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Job Detail

  • Job Id
    JD1404386
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R20000 per month
  • Employment Status
    Permanent
  • Job Location
    Claremont, Cape Town, South Africa
  • Education
    Not mentioned