Job Description

Customer Growth Consultant - AutoTrader - Cape Town

Do you have a knack for numbers and the ability to communicate value through data? Are you a sales expert eager to achieve your sales revenue targets by acquiring new customers and upselling, while also retaining your existing customers? If so, this opportunity at AutoTrader might be the perfect fit for you! Our people and culture fuel our success, and we're looking for an individual who thrives in a high-pressure, sales-driven environment.



The ideal candidate will



Exhibit a "work hard, play hard" attitude

Thrive in a high pressure, target driven environment.

Be determined to deliver exceptional results

Always go the extra mile

Possess an unquestionable work ethic

Excel under pressure

Be comfortable with numbers and data analysis and be able to articulate same

Have a solid level of digital sales experience in a digital environment

Be proficient in Excel and or Google sheets

Be fluent in English and have a good understanding of the Afrikaans language in order to effectively communicate with this regions customers

Possess a solid understanding of the motor industry

Be an "always-on" AutoTrader brand ambassador



Key Responsibilities



Drive sales revenue by implementing the AutoTrader selling process across your customer base, engaging with executives and decision-makers, and meeting specified deadlines to deliver value.

Entrenching customer loyalty by articulating and demonstrating through data, the true value that AutoTrader brings to its customers

Enhance dealer yield by consistently upselling products to customers - based on customer needs and driven by data

Expand customer base through new business development, focusing on:

Identifying and qualifying prospects via cold calls and outbound initiatives.

Building relationships with new customers to maximize revenue growth

opportunities.

Ensure all client visits and calls align with the designated contact plan.

Maintain rigorous records of daily meetings and calls using activity tracking sheets.

Collaborate with internal departments to coordinate resources that aid in deal progression and closure.

Meet monthly targets to fulfill the defined customer contact plan for your area.

Provide exceptional service to all customers.

Encourage feedback through customer ratings to continually improve service delivery.

Prepare a monthly report on your area and present the same in sales meetings.



Minimum Requirements



Matric or equivalent qualification with normal mathematics as a subject and passing with a minimum C-grade.

Formal sales qualification will be advantageous.

Solid understanding of the digital environment

Proven track record in digital/online sales

At least 3 years in a B2B sales environment

Minimum 3 years of experience working with MS Excel

Proficient in Google Suite products, such as Google Sheets and basic excel calculations

Capable of working independently

Experience in cold calling and new business development

Professional and well-presented

Must own YOUR OWN reliable vehicle

Proficient in sales techniques



Key Skills



Strong analytical and numerical skills - ability to use data and numbers through analysis to tell a solid sales story - showing opportunities and gaps

High emotional intelligence (EQ) - resilient, determined

Solid understanding of the digital environment - e.g. AI, SEO, Adwords, organic search, keywords etc.

Strategic thinker with strong planning ability

Excellent verbal and written communication skills

People-oriented with strong relationship-building skills

Well-organized and a good listener

Independent and reliable

Effective time management

Self starter, independent thinker



What does success look like



Being trustworthy and credible

Valuing healthy conflict & critique

Demonstrating commitment

Accepting accountability

Embrace change with enthusiasm

Focusing on results and thriving in a high-performance sales environment



The team



Join our incredible Sales Team based in the Cape Town region and contribute to our ongoing success at AutoTrader. A good understanding of the motor industry will be beneficial in aligning with our goals and serving our clientele effectively. We look forward to welcoming a motivated and skilled consultant who can help us achieve our ambitious targets.



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