Job Description

PURPOSE OF THE JOB:We are seeking a motivated Customer Operations Intern with a background to join our team. In this role, you will support our operations, assisting with daily tasks and projects to ensure smooth and efficient operations. Responsibilities include handling customer inquiries, updating records, processing orders, and assisting with logistics coordination and data analysis. This internship offers valuable hands-on experience in customer operations providing an opportunity to develop essential skills in a dynamic environment.KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):Assist with handling customer inquiries and resolving issuesUpdate and maintain customer records and databasesProcess orders and coordinate shipmentsSupport logistics coordination and ensure timely deliveryAssist with data analysis and reporting tasksCollaborate with team members on various operational and logistics projectsBASIC REQUIREMENT:Strong written and verbal communication skillsExcellent organizational and time management skillsAbility to work independently and as part of a teamProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Customer-focused mindset with a positive and proactive attitudeBasic understanding of customer service principles and practicesACADEMIC QUALIFICATIONS:Completed NDip/Degree in Logistics, Business Management, or a related fieldPERSONAL ATTRIBUTES:Strong communication and organizational skillsProficiency in Microsoft Office SuiteAbility to work as part of a teamEagerness to learn and adapt in a fast-paced environment$$ $$ Venesa Lubisi $$ venesa.lubisi@gi-de.com $$ 0027 11 309 4900 $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=24066&career_ns=job_applicationWe are looking forward to receiving your application!Giesecke+Devrient Mobile Security TCD South AfricaHoneydew, Johannesburgwww.gi-de.com/careersSALES_PM_ADMIN_SINGLE_F_EUR_RUS_AUS_USA_CANCutting-edge technology for secure connectivity.I'm proud of what we do:

Giesecke+Devrient