Customer Relationship Manager
Johannesburg, Gauteng, South Africa
Job Description
Key Responsibilities:Health, Safety & Environment:
- Maintain a safe and healthy work environment in compliance with relevant legislation and standards
- Address workplace hazards and risks, and enforce safety protocols
- Ensure compliance with food safety regulations and organizational quality standards
- Continuously improve internal processes and procedures
- Achieve annual sales budget targets and manage profit margins
- Optimize pricing, protect company assets, and minimize waste
- Monitor and maintain customer satisfaction levels
- Develop and manage relationships to meet business objectives
- Implement a proactive customer engagement strategy
- Provide input into the sales strategy and align with the overall business plan
- Manage distributor relationships and drive growth plans
- Oversee sales agents and ensure achievement of regional targets
- Coordinate product launches, exhibitions, and marketing activities
- 3-5 years of relevant experience in a food/industrial sales environment
- Strong understanding of customer service, sales operations, and account management
- Proficient in data analysis, reporting, and forecasting
- Excellent communication, negotiation, and relationship-building skills
- Ability to work independently and as part of a cross-functional team
- Passion for driving business growth and customer satisfaction
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Job Detail
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Job IdJD1349741
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned