Customer Service Agent

Cape Town, Western Cape, South Africa

Job Description


We're looking for a Customer Service Agent who'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence.** HOW TO APPLY **
Paste the following link into your browser: https://bit.ly/cs-application-link
Use application code: JAZZHRPERKS & BENEFITS:

  • Salary- $3-$4USD/hr
  • Health and dental insurance
  • Paid Time Off!
  • Holiday Bonus!
  • Recognition and performance incentives
  • Work from home!
  • We're growing fast, which means more chances of advancement!
RESPONSIBILITIES:
Address customer inquiries through email, phone, live chat, and/or social media.
Assist our customers with orders, shipping, product information, and returns.
Focus on quality-based responses as the standard day-to-dayREQUIREMENTS:
  • Proficiency in English is mandatory (both written and verbal)
  • 1 year of Customer Service experience is required
  • Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required)
  • Excellent problem-solving skills and communication skills
  • Solutions-oriented and flexible
INTERNET REQUIREMENTS:
  • Personally owned PC or laptop with a minimum of 15 Mbps for Upload & Download speed.
  • A backup internet (10 Mbps) connection is required upon hiring
** HOW TO APPLY **
Paste the following link into your browser: https://bit.ly/cs-application-link
Use application code: JAZZHRNote: Only applications submitted through the provided link will be considered.Powered by JazzHR

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Job Detail

  • Job Id
    JD1328888
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned