Customer Service Agent
Cape Town, Western Cape, South Africa
Job Description
We're looking for a Customer Service Agent who'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence.** HOW TO APPLY **
Paste the following link into your browser: https://bit.ly/cs-application-link
Use application code: JAZZHRPERKS & BENEFITS:
- Salary- $3-$4USD/hr
- Health and dental insurance
- Paid Time Off!
- Holiday Bonus!
- Recognition and performance incentives
- Work from home!
- We're growing fast, which means more chances of advancement!
Address customer inquiries through email, phone, live chat, and/or social media.
Assist our customers with orders, shipping, product information, and returns.
Focus on quality-based responses as the standard day-to-dayREQUIREMENTS:
- Proficiency in English is mandatory (both written and verbal)
- 1 year of Customer Service experience is required
- Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required)
- Excellent problem-solving skills and communication skills
- Solutions-oriented and flexible
- Personally owned PC or laptop with a minimum of 15 Mbps for Upload & Download speed.
- A backup internet (10 Mbps) connection is required upon hiring
Paste the following link into your browser: https://bit.ly/cs-application-link
Use application code: JAZZHRNote: Only applications submitted through the provided link will be considered.Powered by JazzHR
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Job Detail
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Job IdJD1333802
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned