Customer Service Agent: Fixed Term Contract
KwaZulu-Natal, South Africa
Job Description
Closing Date 2024/06/06
Reference Number AEC240523-3
Pillar AECI Mining
Job Title Customer Service Agent: Fixed term Contract
Job Type Classification Contract
Number of Positions 1
Location - Town / Site Umbogintwini
Location - Province KwaZulu-Natal
Location - Country South Africa
- Receive and acknowledge customer orders and process customer orders.
- Liaise with customers via telephone and email.
- Liaise with Warehouse on daily orders being dispatched
- Sales invoicing for Local and Export orders
- Prepare quotations/ pro forma invoices in response to customer enquiries - Local and Export
- Liaise with various departments regarding orders - planning, procurement, production, shipping and warehouse
- Provide active support to the Sales team & team leader.
- Create supplier purchase requisition.
- Filing and ad hoc administrative duties
- Comply with governance and established policies, systems, procedures and practices.
- Records kept according to Departments requirements.
- Report day to day issues to supervisor.
- Matric
- At least 2 years experience working in customer services environment
- Customer Service
- SAP knowledge preferred
- Sound knowledge of sales and distribution processes and procedures
- Excellent understanding of customer requirements.
- Intermediate skills in MS Word, Excel and Outlook
- Customer services orientated
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Job Detail
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Job IdJD1315628
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKwaZulu-Natal, South Africa
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EducationNot mentioned