Customer Service Consultant English Market Xr Cape Town

South Africa, South Africa
Global Telesales (Pty) Ltd.
2 Current Jobs Openings
Apply On Company Site

Job Description


Tasks

  • Effective and timely call handling
  • Assures work meets all quality standards
  • Assures work meets business productivity goals
  • Seek opportunities for continual improvement.
  • Embraces and promotes change.
  • General Lufthansa and Star Alliance information on required markets.
  • Flight reservation bookings, re-bookings and re-routings.
  • Flexibility to a rotational shift.
ContactE-mail address for inquiriesBenefitsHealth days, Development programs / Training opportunities, Health Plan, Employee Assistance Program, Healthcare, Life Insurance, Flight benefitsBehind the scenesVideo:Lufthansa InTouch Cape TownWant to make someone's day, every day? Join us!Requirements
  • 2years Customer Service Experience in a Contact Centre and/or High-End Retail
  • Grade 12/Matric /National Senior Certificate with passed subjects Mathematics; Geography and Tourism at a level 4 aggregate and/or Diploma in Tourism
  • Fluent in English both verbal and written.
  • Proven customer service and sales skills.
  • Good understanding of computer system and standard software.
  • Availability and ability to work rotating shifts and public holidays.
Should you not receive correspondence within 14days of submitting your application, please consider it unsuccessful.CompanyAbout Global Telesales (Pty) Ltd.We help. We smile. We care. We are best at being in touch, be it with colleagues or customers. This is the essence of Lufthansa InTouch: We make someone's day every day! Our headquarters are based in Berlin. With our network of 6 service centres in 6 different countries, we are the touchpoint between LH Group and their passengers. About 2000 Consultants offer over 200 services in more than 30 languages; they take care of all requests by passengers' flying with LH Group and ensure the highest service quality.

Global Telesales (Pty) Ltd.

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Job Detail

  • Job Id
    JD1358627
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned
 
 
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