Customer Service Representative
South Africa, South Africa
Job Description
Join GNM's E-Commerce team as a Customer Service Representative! The perfect candidate puts customers first and ensures top-notch service in every interaction. (This is a fully Remote position)Submit your application through the form linked below:Use the application code to get prioritized:
- JAZZHR
- Answer incoming calls, emails, live chats, and/or social media comments/DMs to address customer questions, requests, and issues.
- Advise customers on leveraging the product/service based on their unique needs.
- Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic.
- Record customer interactions in an internal system for cross-functional awareness and relationship development.
- At least 1 year of Customer Service experience (required)
- E-commerce experience is a plus!
- Excellent written and verbal communication skills
- Personally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speed
- Must have a personally-owned PC or laptop with at least an Intel i5 processor (or its equivalent)
- A minimum internet speed of 15mbps for both upload and download
We offer up to $4USD per hour, 100% Remote (work-from-home), full HMO health insurance, and dental coverage. Employees also receive company swag kits, paid time off, performance and referral bonuses, holiday pay and year-end bonuses, awards and recognitions, and promotional opportunities!Submit your application through the form linked below:Use the application code to get prioritized:
- JAZZHR
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Job Detail
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Job IdJD1365546
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSouth Africa, South Africa
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EducationNot mentioned